Experience

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  TOP HAT, INC, BEICED JEWELERS

  • JEWELRY EVALUATOR, G.G., GIA

    • Jun 2010 - Present

    CURRENTLY BUYING PRECIOUS METALS AND DIAMONDS ON LOCATION, IN ROGERS AND HOLLANDS AT WOODFIELD MALL. EVALUATING FINE JEWELRY FOR PURCHASE TO RESALE OR REFINE.IDENTIFYING KARAT AGE OF METAL, COLOR, CLARITY, CUT OF DIAMONDS, TO DETERMINE PURCHASE PRICE. MAINTAIN ALL FILES AND EQUIPMENT USED FOR THE PROCESS. CUSTOMER SERVICE FOLLOW THROUGH.

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  Lia Sophia

  • Supervisor of Inspection QC Department

    • Feb 2009 - Oct 2010

    Currently Supervising the recieving of daily overseas shipments to the QC inspection team of 14 quality inspectors, improving the quality processes and procedures for this Multi-Level Marketing, Fashion Jewelry company. Communicating to Quality Manager and VP of merchandising, and international vendors with new suggestions for product improvement when unacceptable standards are discovered. Using the 2.5AQL process, xray machine,pull test, and lacquer/ecoat tester, to determine quality specifications.

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  Sterling Jewelers, Jared, Galleria of Jewelry

  • Bridal Diamond Sales Consultant

    • Sep 2006 - Feb 2008

    Performed Diamond Sales Presentations, sold diamond bridal engagement rings.Developed genuine customer relationships, many repeat customersOffered training in product knowledge to co workers and management

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  Sears

  • Quality Assurance Manager Fine Jewelry

    • Jul 2000 - Apr 2005

    Implemented and enforced quality controlsTraveled to vendor locations to perform inspections of merchandise prior to shipmentUse of AQL2.5 method, use of millimeter gauge, micrometer, scales and 10X loupeIdentified unacceptable merchandise which resulted in "held" lots til specifications could be met.Responded to store emails and evaluated customer issues, providing technical expertise and viable solutions.Trained employees through email and in classes on product knowledge.Worked closely with Buyers and Vendors as liason on product improvement

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  Sears Holdings Corporation

  • Quality Assurance Manager-Fine Jewelry

    • 2000 - 2005

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  Sears, Roebuck and Co.

  • Quality Assurance Manager-Fine Jewelry

    • 2000 - 2005

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  Tiara Corporation

  • Assistant Production Manager

    • Aug 1988 - Jul 2000

    Coordinated all departments (casting, setting, jewelers, polishers, polishers and quality control) to meet deadlines for all vendors.This was a high volume, drop ship, Fine Jewelry manufacturer, merchandise was produced for JC Penney, Fingerhut and Speigel Catalogues.Responsible for inspections of diamond merchandise for vendor audits.Responsible for Lab Certified programs, certification inspections.Hired and trained between 50 to 100 employees. Managed a night shift of 35 employees for a year and a half.