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Michelle Ferguson is a seasoned administrative professional with 12+ years of experience in customer service, leasing, and data center operations. She has worked in various roles, including Leasing Administrative Assistant, Data Center/Phone Operator, and Assistant Property Manager, and has expertise in Microsoft Office, Excel, and Customer Service. She has been with AHC Inc. for 9 years, most recently serving as Assistant Property Manager, and has also worked at The Division of Vital Record and Jones Networking.

Experience

    • United States
    • Real Estate
    • 200 - 300 Employee
    • Assistant Property Manager
      • Mar 2015 - Present

      - Assist the Manager with the daily operation of lease and renewal operations for 139 units daily.- Receive all telephone calls and in person visits for potential prospects. Listen to residents request and concerns and comments and responded accordingly with proper follow up.- Process all Move-Ins, Rectification and Interim's for both HUD and LIHTC program. From pulling and sending out the initial notices, meeting with residents and preparing necessary paperwork to submitting the file to be approved by compliance in a timely manner withing 120 days.- Greeting prospects and covering criteria for the Property and Wait list applications as well as updating and maintaining the wait list for upcoming vacancies. Preparation of new lease documents and addendums. Reviewing information with prospect as to HUD and Property Guidelines and orient them to the community.-Prepare, Update and Monitor weekly and monthly reports. -Process and post rental payments, maintenance tickets and input system data as needed in Yardi.-Organize file and Purge all applicable reports, leases and paperwork for retention._Complete company training timely Fair Housing, Drug Free Workplace and Sexual Harassment as required.

    • Leasing Administrative Assistant
      • Feb 2015 - Present

      Tax credit and HUD re certification processor.

  • The Division of Vital Record
    • Baltimore, Maryland Area
    • Data center / Phone operator
      • Mar 2012 - Present
      • Baltimore, Maryland Area

      Handle customer call and place orders for birth/death and marriage certificates.Transfer customers to appropriate department with questions related to specific areaPrinting the birth certificatesProcessing refundsUpdates the system on the dates the certificates are mailed out

    • Clerical
      • Sep 1988 - Present

Education

  • 1980 - 1982
    Western Senior High
    Business, Business Administration and Management, General

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Real Estate and Property Management”

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