Experience

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  Metro Elevator NW, Inc.

  • Bellevue, Washington, United States

  • Business Manager

    • Aug 2023 - Jan 2024
    • Bellevue, Washington, United States

    As Metro Elevator was new to the Northwest, this role was responsible for setting up all business-related systems, vendors and accounts (personally onboarded 80+ vendors including credit applications, term negotiations and invoicing details. Was responsible for onboarding and daily management of mechanics including employee set up, union benefit administration, and regular weekly payroll . Held full responsibility for overseeing the day-to-day financial management of the branch including P&L reporting, AP/AR and month-end activities. Responsible for procurement of vertical transformation equipment (over $100k), parts, tools and office equipment. Average open PO: $50k.

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  CBRE

  • Seattle, Washington, United States

  • Real Estate Manager, Portfolio Operations CBRE@Amazon

    • Oct 2021 - Mar 2023
    • Seattle, Washington, United States

    *Role transition due to merge with Hines/CBRE. Primary responsibility was managing the daily operation of Tier I Vendors (Vertical Transportation, Parking and Security) for the Rufus HQ1 Amazon campus in downtown Seattle, WA. This role oversees the daily operations and service/maintenance/compliance of 225 units of vertical transportation, nine parking garages (7,500+ parking stalls), and three 24/7 full-time security shifts (6,500+ hours/week) across 6.5 million sf of Class A retail and commercial office space in the Downtown Seattle Core.

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  Hines@Amazon

  • Seattle, WA

  • Manager, Vendor Operations

    • Nov 2019 - Oct 2021
    • Seattle, WA

    In partnership with the Vendor Manager, this role is responsible for managing the daily operation of Tier I Vendors (Vertical Transportation, Parking and Security) for the Rufus 2.0 Amazon campus in downtown Seattle, WA. This role oversees the daily operations and service/maintenance/compliance of 157 units of vertical transportation, five parking garages (4,489 parking stalls), and three 24/7 full-time security shifts (6,500+ hours/week) across 4.4 million sf of Class A retail and commercial office space in the Downtown Seattle Core.

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  Vance Corporation

  • Operations Manager

    • Jan 2014 - Nov 2019

    Responsible for the daily operation of three office buildings and two parking structures located in downtown Seattle, Washington. Duties include:*Daily management of building engineers, security staff and day porters*Addressing and resolving tenants' daily concerns, complaints and questions*Full management of work orders and building management through Building Engines*Updating and maintaining portfolio files and syste*Long-term project management with building engineering staff/outside contractors*Management of the fire/life safety program and annual building-wide tenant warden meeting*Executing the tenant move in/move out process*Managing the Energy Star program with the City of Seattle*Maintaining all office systems (copier, phone, etc.), administrative records and "back of the house" functions

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  Tommy Bahama

  • Seattle, WA

  • Operations Manager for West Coast Wholesale Sales

    • 2006 - Sep 2013
    • Seattle, WA

    •Manage/support 12 staff in 2 sales offices (LA and Seattle) in a “high touch” office environment; oversee $1.6MM operating budget •Manage seasonal sample lines, $168K budget, responsible for growing sample sale revenue from $3K to $14K per sale (+366%) •Coordinate with 4 Sales Reps to forecast and track sales by account (225 accts. approx.) for each selling season•Analyze monthly commission statement from TB Corporate to ensure accuracy•Generate Cash Flow Report (self-designed) to show forecast vs. actual commissions (receivables), also payables generated from the P&L statement; •Create/analyze daily sales reports with an eye towards identifying and communicating new or missed sales opportunities to the Regional Sales Manager•Full HR responsibility, to include: researching/negotiating medical insurance plans; managing vacation schedules; ensuring accurate compensation for sales reps; also that statutory compliance maintained throughout the organization•Direct responsibility and liaison between JKB Sales and TB Corporate, with emphasis on maintaining positive communication at all levels, keeping systems moving and stakeholders happy

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  The Effectiveness Institute

  • Operations Manager

    • 1995 - 2006

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  Unionbay Sportwear

  • Customer Service

    • 1988 - 1992