See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Michelle Draghi is a seasoned IT professional with extensive experience in software development, data warehousing, and business analysis. She has worked with various companies, including Uplight, FirstFuel Software, Collaborative Consulting, and Sun Life Financial, in roles such as Technical Solutions Architect, Principal Solution Architect, and Director Professional Services Solutions.

Credentials

  • ITIL IT Service Management Essentials
    Pink Elephant
    Jan, 2007
    - Apr, 2026
  • Associate, Customer Services - with Honors
    LOMA
    Nov, 2001
    - Apr, 2026
  • Fundamentals of Life and Health Insurance
    LOMA
    Nov, 2000
    - Apr, 2026

Experience

    • United States
    • Software Development
    • 500 - 600 Employee
    • Director Professional Services Solutions
      • Feb 2023 - Present

    • Principal Solution Architect
      • Nov 2021 - Feb 2023

    • Technical Solutions Architect
      • Jul 2019 - Nov 2021

    • Technical Solutions Manager
      • Feb 2016 - Nov 2021

    • Senior Principal Consultant
      • Jan 2015 - Jan 2016
      • Burlington, MA

  • FirstFuel Software
    • Lexington, MA
    • Technical Project Manager
      • Oct 2014 - Jan 2015
      • Lexington, MA

      Contracted to spearhead Technical Project Management for a new partnership with a California based utility software development company and a large utility provider. As a Technical Project manager was primarily responsible for ensuring that requirements were understandable, unambiguous, clear, measurable such that the customer need was met and that the Product intention was maintained.

    • Experienced Project/Product manager
      • Aug 2014 - Jan 2015

    • Director, Project/Product Manager
      • Dec 2011 - Jul 2014

      As a member of the senior leadership team charged with overseeing efforts related to product definition and project management used to implement product releases – concept through implementation. Quarterly product releases provided using hands-on leadership work ethic. Tapped to define product roadmaps, customer personas, and product requirements documents via use cases and prioritization process.

    • Associate Consultant
      • Oct 2010 - Nov 2011

      Contracted to spearhead all project management efforts involved in building a commodity data warehouse in addition to implementing Microstrategy reports for a client company specializing in designing, manufacturing, and marketing parts used in the energy, aerospace, and industrial markets. Managed an international team of up to 12 individuals located across the United States, Germany, Italy, China, and India.

    • United States
    • Financial Services
    • 700 & Above Employee
    • IT Solutions Architect
      • 2010 - 2010

      Transitioned into technologist position to define IT solution for data needs based on business requirements. Provided insight during design reviews to ensure design approach was followed and evaluated BI solutions to provide leadership team with recommendations (Qlik Tech, Pentaho, LogiXML, and Crystal Reports).

    • Systems Officer
      • Nov 1999 - Dec 2009

      Promoted from Senior Manager (2003 to 2004) to manage the Data Services organization charged with guiding activities for operational data stores, data warehouses, and Business Intelligence across 3 business lines. Project managed projects requiring the addition of data to the warehouse or requiring data curation for reporting, all while following direction from the PMO. Defined scope, budget, and tasks while managing the people and dependencies. Created the strategy and management needed for Operational Data Stores (ODS), data warehouses, cubes, and reporting across all business lines.

    • Systems Manager
      • Nov 1999 - Dec 2002

      Joined as Permanent staff. Responsible for the support of a major COBOL/VSAM administration system, Cyberlife.

    • Consultant
      • Feb 1999 - Nov 1999

      - Y2K development and implementation COBOL/VSAM/DB2- Designed solution to de normalize loan information to improve performance of the batch cycle and to enable the addition of loan types.

  • MetLife
    • Warwick, RI
    • Consultant
      • Apr 1998 - Nov 1998
      • Warwick, RI

      Development and implementation of COBOL/VSAM logic to support Y2K

  • Fedsure
    • Johannesburg Area, South Africa
    • Consultant
      • Oct 1993 - Mar 1998
      • Johannesburg Area, South Africa

      Worked on many projects within Fedsure and was a recognized team leader.

  • EMI Music
    • Johannesburg Area, South Africa
    • Consultant
      • May 1993 - Oct 1993
      • Johannesburg Area, South Africa

      Analysis, design, develop, test and implement a Sales Forecasting System and Material Requirement Planning system using IDEAL/DATACOM

  • Fedsure
    • Johannesburg Area, South Africa
    • Systems Consultant
      • Feb 1988 - Aug 1992
      • Johannesburg Area, South Africa

    • Programmer
      • Jan 1983 - Jan 1988

Education

  • 1983 - 1983
    Van Zyl and Pritchard - Johannesburg
    Certification, Cobol Programming
  • 1975 - 1982
    Edenvale High

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer Software”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles