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Michelle Diago

Customer Success Specialist at PushPress
Intro Book
Marketing professional with experience in social media marketing, event management, and sales.
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Location
Swedesboro, New Jersey, United States...
Skills
  • Social Media Marketing
  • Social Media
  • Social Networking
  • Sports Marketing
  • Event Management
  • Show all
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Bio

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Michelle Diago is a seasoned marketing professional with experience in social media marketing, event management, and sales. She has worked with various companies, including PushPress, Designtex, and XO Group Inc., providing project management, customer success, and sales support. Michelle holds a degree from Villanova University.

Experience

  • PushPress
    • New Jersey, United States
    • Customer Success Specialist
      • Apr 2022 - Present
      • New Jersey, United States

      * Works alongside the SDR (Sales Development Rep) and CSRs (Customer Support Reps)to understand the problems clients are looking to solve.* Works with the Onboarding Team to outline the customer’s product needs and executes a professional handoff for a seamless onboarding and setup process.* Foll...

  • Designtex
    • Greater New York City Area
    • Support Specialist
      • Apr 2016 - Apr 2020
      • Greater New York City Area

      • Responsible for providing project management and overall support for $4,000,000 annual budget (Notable projects include Tory Burch, Quest Diagnostics, JP Morgan Chase)• Deliver world class customer experience via seamless project management, proactive communication and follow-up with all design...

  • XO Group Inc.
    • United States
    • Online Media
    • 400 - 500 Employee
    • Northeast Retention Specialist
      • Jan 2014 - Apr 2016

    • Regional / National Sales Representative
      • Jun 2012 - Jan 2014

  • Comcast-Spectacor
    • Manager, customer insight & analytics
      • May 2009 - Jun 2012
  • Philadelphia Flyers
    • Ticket Operations Manager
      • Jan 2008 - May 2009
  • New Era Tickets
    • Client Support Representative
      • Mar 2005 - Jan 2008

Education

  • 2000 - 2004
    Villanova University
  • Tampa Preparatory
  • Tampa Preparatory

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing and Advertising”

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