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Michelle Cox profile image

Michelle Cox

Chairperson at Australia Day Council of South Australia
Intro Book
Seasoned professional with expertise in Change Management, Strategy, and Leadership.
  • Claim this Profile
Location
Greater Adelaide Area, AU
Skills
  • Change Management
  • Strategy
  • Business Transformation
  • Management
  • Program Management
  • Show all
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Bio

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Michelle Cox is a seasoned professional with expertise in Change Management, Strategy, Business Transformation, and Leadership. She has held various roles, including Chairperson at the Australia Day Council of South Australia and Managing Director, Operations at Accenture Australia. Michelle has also worked at Hewlett-Packard Enterprise, Accenture Australia, DXC Technology, and Bupa Australia, among others. She has a strong background in program management, outsourcing, and stakeholder management, with experience in leading teams and driving business growth. Michelle holds a degree from Monash University and is based in the Greater Adelaide Area.

Experience

  • Australia Day Council of South Australia
    • Adelaide, South Australia, Australia
    • Chairperson
      • Oct 2023 - Present
      • Adelaide, South Australia, Australia
  • ADCSA, Chair person, Australia Day Council of S...
    • Adelaide, South Australia, Australia
    • Independent Board Member
      • Sep 2020 - Present
      • Adelaide, South Australia, Australia

      On Australia Day we celebrate all the things we love about Australia: our land, sense of fair go, lifestyle, democracy, the freedoms we enjoy and, in particular our people.The Australia Day Council of South Australia (ADCSA) is an independent, non-profit, membership-based association.Our vision i...

  • Accenture Australia
    • Adelaide, South Australia, Australia
    • Managing Director, Operations
      • Aug 2021 - Feb 2024
      • Adelaide, South Australia, Australia
  • DXC Technology
    • Adelaide, Australia
    • Director BPS, DXC Technology Australia New Zealand
      • Apr 2017 - Apr 2021
      • Adelaide, Australia
  • Hewlett-Packard Enterprise
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Portfolio / Practice Director
      • Oct 2014 - Mar 2017

    • Director, South Pacific BPO
      • Jul 2010 - Mar 2017

      Responsible for the Delivery, Transformation & Growth or BPO for Hewlett Packard in the South Pacific region

    • General Manager
      • Jul 2010 - Aug 2014

    • Director, ITO, Enterprise Services, BPO
      • Jul 2010 - Apr 2012

  • Bupa Australia
    • Head of Contact Centres
      • Jul 2008 - Jun 2010

      Integration- Aligment and transformation of the multiple centres across Australia. Implementing telephony technologies, operating model and people programs.

  • MBF
    • General Manager Operations & General Manager MBF Alliances
      • Sep 2003 - Jun 2008
  • AMP Banking & AMP Direct
    • General Manager
      • 1999 - 2004
  • AMP
    • GM Direct Distribution
      • 1999 - 2003
  • SOCOG
    • Director
      • 1999 - 2000
  • St George Bank
    • PFS Manager
      • 1998 - 1999
  • Adelaide Bank Ltd
    • Distributuon Manager
      • 1985 - 1994
  • AMP Banking
    • Head of Contact Centres
      • 1990 - 1992

Education

  • 1994 - 1996
    Monash University
  • 1994 - 1995
    Mt Eliza Business School
  • 1994 -
    Mt Eliza Business School

Suggested Services

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Industry Focus. “Non-profit Organizations”

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