Experience

• 

  Kit and Ace

  • Carlsbad

  • Shop Lead

    • Jan 2016 - Present
    • Carlsbad

    Responsibilities:Allocate 30% of your time to lead, develop, coach and guide your team in establishing goals and developing their competencies that drive performanceModel the company culture, and exemplify our shared values on a day-to-day basisDefine, model and demonstrate the behaviours that enhance engagement, build enduring relationships and represent the Kit and Ace brand at all timesSupport the development of a culture that balances financial results and an execution-focus with a fun, dynamic and creative atmosphereFoster an environment of continuous learning and development that embraces individualityCoaches and trains Shop Associates, which assists in evolving shop functions and flowSuccessfully communicates special features, benefits, fabric properties, usage, and best care instructionsMaintain knowledge of in-shop stock availability on the sales floor and in backroomsActively maintain shop appearance, keeping merchandise stocked and organized, while ensuring that the shop is clean and well presentedReceives and processes stock from warehouse (Boxes can weigh 10 - 30 lbs) which includes; unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and assigned storage areasAssist with re-stocking and pricing duties, including sale preparation as requiredPrepares merchandise for tailoring/alteration as may be required, by completing necessary documentationArranges for mail and/or delivery, as required, to other locations and/or warehouseCompletes standard opening and closing procedureUtilizes the Point of Sale system, processes payments, refunds and exchanges and issues gift cardsParticipate in staff training and shop events as scheduled