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Michelle Atchison profile image

Michelle Atchison

IT Specialist at CU Recovery, Inc. & The Loan Service Center, Inc.
Intro Book
Seasoned IT professional with technical expertise and project management skills.
  • Claim this Profile
Location
Anoka, Minnesota, United States, US
Skills
  • Hipaa
  • Troubleshooting
  • Process Improvement
  • Team Building
  • Healthcare
  • Show all
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Bio

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Michelle Atchison is a seasoned IT professional with 25+ years of experience in technical support, project management, and process improvement in the healthcare and education sectors. She has a strong background in Windows Server, System Administration, and Team Building. Michelle has worked as an IT Specialist at CU Recovery, Inc. & The Loan Service Center, Inc., American Dental Partners, St. Anthony-New Brighton School District, TIES, and Datatrend Technologies, providing technical support, managing projects, and improving processes. She holds an Associate of Science degree from the University of Phoenix and is certified in ITIL.

Credentials

  • ITIL
    -

Experience

  • CU Recovery, Inc. & The Loan Service Center, Inc.
    • Wyoming, mn
    • IT Specialist
      • Feb 2017 - Present
      • Wyoming, mn

  • American Dental Partners
    • Senior Support Specialist
      • Jul 2007 - Jun 2016

      * Organized and managed Electronic Dental Record projects – converting Dental practices from paper charts to digital records. * Imaged Hosts, Domain Controllers, Digital Imaging servers, Desktops, Surface Pro tablets using WDS* Configured Servers using XenServer and HyperV* Front Line Level II hardware and software installation, configuration and client telephone support for over 200 dental practices Nationwide* Desktop support proprietary dental management software, orthodontic software, printers, peripherals, digital dental equipment including hardware and software

  • St. Anthony-New Brighton School District
    • St. Anthony, MN
    • Technical Support Engineer
      • Jun 2002 - Jun 2007
      • St. Anthony, MN

      * District wide technical support, including multiple servers and desktops, peripherals* Managed day to day operations of computer lab, * Assisted students, staff and teachers with their technological needs, * Conducted workshops for the teaching staff.

  • TIES
    • Roseville, MN
    • Senior Technical Support Specialist
      • Jun 1996 - Feb 2002
      • Roseville, MN

      • Supported and maintained over 100 workstations of different platforms • Conducted Workshops for School Administrators and teachers • Provided Technical onsite and phone support to multiple school districts

  • Datatrend Technologies
    • Receptionist
      • 1989 - 1995

Education

  • 2008 - 2010
    University of Phoenix
    Associate of Science (A.S.), Computer and Information Sciences and Support Services
  • 1980 - 1982
    Cranston High School East

Suggested Services

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Industry Focus. “Computer and Network Security”

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