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Michelle Alkire

Elementary School Teacher at Harford County Public Schools
Intro Book
Seasoned project manager and trainer with expertise in customer experience and strategy.
  • Claim this Profile
Location
Baltimore, Maryland, United States, US
Skills
  • Customer Service
  • Strategic Thinking
  • Fraud
  • Instructor Led Training
  • Coaching
  • Show all
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Bio

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Topline AI
Michelle Alkire is a seasoned professional with expertise in customer service, project management, and strategy. She has a strong background in teaching, training, and coaching, with experience in call centers and e-commerce. Michelle holds a Bachelor's degree from the University of Baltimore Merrick School of Business and has certifications in project management and training.

Experience

  • Harford County Public Schools
    • Elementary School Teacher

  • Harford County Public Schools
    • Maryland, United States
    • Elementary School Teacher
      • Jul 2023 - Present
      • Maryland, United States

  • Mariner Finance
    • United States
    • Financial Services
    • 700 & Above Employee
    • Corporate Communications Manager
      • Mar 2018 - Jul 2022

    • Project Coordinator
      • Mar 2018 - Nov 2018

  • PayPal
    • United States
    • Software Development
    • 700 & Above Employee
    • Global Training Coordinator/Instructor I
      • Apr 2014 - Jul 2017

    • NA Training Support Specialist
      • Sep 2012 - Apr 2014

    • Customer Security Operations Agent IV
      • Jan 2012 - Sep 2012

    • Fraud Agent II
      • Mar 2009 - Jan 2012

  • Bill Me Later, Inc.
    • Hunt Valley ,MD
    • Fraud Agent I
      • Aug 2008 - Aug 2009
      • Hunt Valley ,MD

  • Verizon
    • Beltsville and Baltimore MD
    • Customer Support/Repair/Finance
      • Mar 1998 - Mar 2008
      • Beltsville and Baltimore MD

Education

  • 2018 - 2023
    Notre Dame of Maryland University
  • 1998 - 2002
    University of Baltimore Merrick School of Business
    Bachelor's degree
  • 2013 - 2013
    ASTD.org
    Training Certification
  • 2007 - 2007
    University if Villanova Alliance
    Essentials of Project Management Certificate

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Customer Service”

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