Experience

• 

  Qatar Financial Centre Regulatory Authority (QFCRA)

  • Qatar
  • Financial Services
  • 100 - 200 Employee

  • Associate Director, Information Technology

    • Aug 2008 - Present

    I am managing the RA organization’s information technology (IT) activities related to Information Management, ensuring the development, stability and smooth operations of the ERP, Internal systems and core business applications (FIRMS, Electronic Submissions, etc..), Intranet and website.Implemented and managed the Dynamics AX and its integration with Other systems (Cornerstone, OrgPlus and SharePoint), SharePoint 2007, 2010, 2013, 2016, SharePoint Online Intranet and the official website for the RAConducted & managed several SharePoint migration projects (for both the Intranet and the Website) Optimized and automated Finance and HR internal processes and workflows, Managed and implemented the Amadeus E-Travel system for the RA as a travel corporate portal.My areas of expertise are mainly focused on:Strategic PlanningProject ManagementBusiness and Functional Analysis, Systems ArchitectureProjects implementation and Quality ControlSupport and Training ManagementMy current responsibilities can be summarized as below:Managing the organization's ERP solutionManaging the organization's intranet, website and other internal systemsLeading and managing my internal team and external vendors and stakeholdersEstablishing and maintaining proactive working relationships with each department through meetings, working groups and other dialogue to ensure online based information is accurate and relevantManaging off-shore and in-house teams Working cooperatively with key stakeholders, team members and external vendors and suppliersEngaging with the divisional stakeholders to identify business requirements at operational and strategic levelDeveloping project and resource plan for the projectsLeading Information Management related projectsStrong knowledge and experience in D365, Microsoft Dynamics AX 2012, Microsoft SharePoint 2007, 2010, 2013, 2016, SQL server, Bitrix, WordPress, PHP, etc...

  • Intranet, Website and Systems Manager

    • Aug 2008 - Jun 2013

    My job in the IT Department allows me to proactively develop and manage Systems and activities related to online / Intranet media and content management. I am responsible for managing the Intranet, website and the personnel in line with the corporate objectives and business requirements. This include investigating and proposing enhanced systems and solutions for delivery content via new and emerging technologies. I am also required to work on strategic IT solutions such as Business Intelligence.My role demand work across the organisation to support departmental objectives and business requirements. In addition, close liaison with external suppliers, vendors and key stakeholders is also criticalMain Responsibilities:Create, develop and manage the organisation's online presence (website and intranet). Manage my internal team and external vendors and stakeholders.Establish and maintain proactive working relationships with each department through meetings, working groups and other dialogue to ensure online based information is accurate and relevant.Manage off-shore and in-house teams for the website and Intranet supportWork cooperatively with key stakeholders, team members and external vendors and suppliers.Engage with the divisional stakeholders to identify business requirements at operational and strategic level.Develop project and resource plan for the projectsStrong knowledge and experience in MOSS 2007 and MOSS2010 (Microsoft SharePoint) and Bitrix, SQL Server

  • Multimedia Communication Project Manager

    • Aug 2008 - May 2010

    Main Responsibilities & Skill Set:Intranet and Website ManagerCreate, develop, maintain and manage the organization's online presence: website and intranet in terms of both content and systems.Work cooperatively with key stakeholders, team members and external vendors and suppliers to develop both the Intranet and the Website.Coordinate all online media projects across departments and the organization to ensure that they are in keeping with and representative of the organization's objectives and business requirements Implemented E-Newsletter and Today in the Media as communications tools, Worked on automating several manual processes for HR and Finance departments in addition to other workflows and systems for the other divisions in the organization. Managed the different workflows and alerts, etc. Requirement Analysis, Functionality Analysis and prototyping of new business requirements for implementation into the Intranet.Strong knowledge and experience in MOSS 2007, 2010 (Microsoft SharePoint) and Bitrix, SQL Server, Oracle

• 

  VALOORES/SoftSolutions

  • Lebanon-France-United States-Canada

  • Head of QA Department, Team Leader and Project Manager

    • Jan 2000 - Feb 2008
    • Lebanon-France-United States-Canada

    Main Responsibilities:Managing multiple Information Systems projects in an international and multicultural environment; Managing Quality Assurance department Managing development and communication with the multiple teams: development, database and modeling, design and prototype and research and development team.Significant experience managing projects in a matrix management environment with Cross-Functional teamsAnalyzing RFI and RFP of major Retail Business Software Preparing and conducting Pre-sale presentations of major Retail Business Software for Large Retailers (French, US and Canadian)Consultant to pre-sales teams of major IT integrators (Accenture, Deloitte and Touche, Sopra Group, ATOS)Conducting workshops with the users to identify the client requirements Make/Buy decisions.Doing the Functional analysis and design of client requirements and needs. Operation risk managementConducting bilingual (FR and ENG) user training on sophisticated IT systems & writing User Guides & E-learning content.Conducting User Acceptance Test & developing and managing test casesAmong the Large Retailers which I visited and did the above mentioned work are: French Retailers such as Carrefour, Auchan, Castorama, Décathlon, Systeme U, Louis Vuitton, etc US Retailers such as Safeway, Rite Aid, CVS/Pharmacy, Shoprite, Staples, etc. Canadian Retailers such as Canadian Tire) Earned significant experience in Retail Business: Category Management, Assortment Management, Space Management, Pricing, Promotions (Including Price Optimization and Forecasting), Ad Planning, Cost and Deals, Vendor Portal and Supply Chain. All the above systems involved Security module, Workflow & Business Process Management modules, translator module, Connector module (for inbound and outbound), etc. Strong technical background: Data modeling, Oracle, PLSQL, Interbase, Programming languages such Java, C++, Pascal, etc.., Java Builder, Delphi, J2EE technologies, etc. .