I'm estimating Michele's hourly rate at $50 based on her skills and experience. While she has a certification in P&C, which is relevant to her role, her primary skills are in sales and customer service. These skills are in demand, but the rate is on the lower end of the scale. Without specific industry benchmarks or location adjustments, I'm being conservative. Top sales professionals in the Detroit area might charge $100-$200 per hour, but Michele's skillset and certification place her at the lower end of the market.