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Michele Santell

Luxury Stylist at Marissa Collections
Intro Book
Seasoned retail and beauty industry expert with 20+ years of experience in leadership, marketing, and brand development.
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Location
Naples, Florida, United States, US
Skills
  • Retail
  • Leadership
  • Marketing Strategy
  • Beauty Industry
  • Brand Development
  • Show all
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Bio

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Michele Santell is a seasoned retail and beauty industry expert with 20+ years of experience in leadership, marketing, and brand development. She has held senior roles at MiniLuxe, Irresistibles, and Marissa Collections, where she drove revenue growth, built client loyalty, and led teams in retail buying, merchandising, and customer service.

Experience

  • Marissa Collections
    • Naples, Florida, United States
    • Luxury Stylist
      • Oct 2022 - Present
      • Naples, Florida, United States

  • MiniLuxe
    • United States
    • Consumer Services
    • 100 - 200 Employee
    • MINILUXE JOB HIGHLIGHTS
      • Jan 2008 - Aug 2020

      -Directed retail buying and merchandising for in-studio locations-Developed proprietary "clean" beauty product collection-Educated studio teams on retail products and selling techniques to drive revenue-Represented MiniLuxe as Brand Ambassador-Created client "VIP" loyalty program-Nurtured client loyalty focusing on always elevating the client experience, monitoring visits and lifetime client spend-Hosted in studio events to Recognize-Appreciate-Reward valued clients-Developed QA standards to ensure studio hygiene and cleanliness

    • SUMMARY
      • Jan 2008 - Aug 2020

      During my 12 year tenure at MiniLuxe, and as one of the original employees of this venture-backed start-up revolutionizing the beauty space MiniLuxe provided and continues to provide ultra-hygienic nail and waxing services and an elevated client experience at every touch point.My roles while at MiniLuxe included: retail buying, brand ambassador, building and maintaining client relationships, managing quality and training.

  • Irresistibles
    • Andover, Massachusetts, United States
    • Retail Sales Manager
      • Oct 2000 - Jan 2008
      • Andover, Massachusetts, United States

      -Managed privately-owned woman's apparel and accessory store with 13 locations based in Marblehead, MA-Consistently exceeded annual sales objectives over $1M-Hired, developed and retained store talent-Excelled in customer service and driving client retention through team leadership and always exceeding client expectations-Assisted with visual merchandising-Assisted in opening new store locations

Education

  • Fashion Institute of Technology
    Associate of Science - AS, Fashion Buying and Merchandising
  • Framingham State University
    Bachelor of Science - BS, Clothing and Textiles/Merchandising

Suggested Services

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Industry Focus. “Retail”

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