Bio
Experience
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Truland Service Corporation
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Alexandria, Va.
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Life Safety Division Coordinator
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Jul 2011 - Present
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Alexandria, Va.
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United States
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Real Estate
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700 & Above Employee
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Senior Office Operations Manager
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Jan 2007 - Mar 2011
Apply dynamic leadership capabilities toward supervising, motivating and directing 14 Regional Department Coordinators.Serve as primary point of contact for customer/client issues and for more than 1,700 engineers nationwide. Provide critical support to Senior Managing Directors and Directors, vital to advancing project initiatives and achieving successful outcomes.
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Sr. Office Operations Manager
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Nov 1999 - Mar 2011
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Executive Assistant / Divisional Administrative Manager
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Dec 1999 - Mar 2011
As Divisional Administrative Manager, developed, empowered and supervised team of ten high-performing Customer Support Specialists.Exercised outstanding organizational skills to provide executive-level support to two company Vice Presidents.Effectively respond to HR inquiries including those regarding payroll.Created and administered Lotus Notes database comprised of customer job site information. Trained regional administrative staff in use and maintenance of database.
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Regional Administration Manager
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Sep 1999 - Aug 2007
Executive Assistant to VP of Emcor in Phoenix, AZ. Executive Assistant to the VP of Emcor in Costa Mesa, CA.Supervised 10 Customer Service Specialists in the Phoenix, AZ office.
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Regional Administrative Manager
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Jan 1999 - Jan 2003
Spearheaded office operations for Gaithersburg location with full accountability for vendor relations, regional IT support, computer network administration, and executive support.Provided training and guidance to personnel in use of COINS database system.Conducted audit to ensure and enforce adherence to ISO quality standards.Contributed considerable financial savvy toward analyzing costs and revenue on jobs within Mid-Atlantic Region Office, and sent changes and corrections to Boston office for adjustment.Proficiently administered accounts payable and receivable, prepared and uploaded purchase orders, communicated with vendors, and diligently collected on unpaid invoices.Functioned as Executive Administrative Assistant for company president and project managers. Exhibited exemplary technical acumen as system administrator; created domain names and profiles for new employees to enable access to network, conducted back-ups, and maintained email system and Lotus Notes software in office and field computers.
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Regional Administrative Manager
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Oct 1993 - 2003
Office Manager for Gaithersburg, MD office. Executive Administrative Assistant for President of BTE.
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Office Manager
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Jan 1995 - Jan 1999
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