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Michele Arena is a seasoned project and program manager with 15+ years of experience in healthcare, software delivery, and professional services. She has led cross-functional teams, developed business processes, and delivered projects on time and on budget. Michele holds a Bachelor's Degree in Business Administration and Marketing from Youngstown State University and is a certified PMP.

Credentials

  • PMP
    Project Management Institute

Experience

    • United States
    • Biotechnology
    • 1 - 100 Employee
    • Director Project Management
      • Mar 2023 - Present

      Lead phenomics-driven drug discovery programs that integrate clinical and experimental data, using machine learning to translate human disease biology and advance precision medicines. Deliver early drug discovery AI and Machine Learning solutions and services that are focused on complex biomedical data and advanced large-scale predictive analytics. Drive customer focused metrics for on time - on budget programs.

    • Project Lead
      • Apr 2021 - Mar 2023

    • VP Professional Services
      • Jan 2019 - Oct 2019
      • Sarasota, Florida Area

      STRATEGIC OPERATIONAL LEADERSHIP | P&L ACCOUNTABILITY | PROFESSIONAL SERVICES STEWARDSHIP Hired to reinvent an underperforming Professional Services team and improve delivery across 3 behavioral and public health product lines and ERP. P&L accountability. Led team of project managers, implementation consultants and custom services consultants through continual change.

    • United States
    • Software Development
    • 700 & Above Employee
    • Director Program Enablement
      • 2017 - 2018

      ENTERPRISE-WIDE, MULTI-SITE PROJECT IMPLEMENTATIONS | REVENUE GENERATION | ORGANIZATIONAL TURN-AROUNDPromoted to oversee staff and charged with development and maintenance of world-class team of 110 senior managers, program managers, and project managers in large-scale healthcare software delivery market.

    • Regional Director
      • 2011 - 2017

      SALES ENABLEMENT | C-SUITE ALLIANCES | TALENT DEVELOPMENT/TOP-GRADINGPromoted as a result of consistent exceptional ratings. Held multi-region responsibility for services revenue, created add-on sales, main escalation point, maintained relationships with clients’ C-suite and ensured services delivery teams performed at top level. Maintained relationships with client executives and became trusted advisor.

    • Program Director
      • 2003 - 2011

      BEST-IN-CLASS HEALTHCARE SOFTWARE DELIVERY | PMI METHODOLOGY/EXECUTION | ORGANIZATIONAL PRODUCTIVITYRecruited from previous employer (MediServe) to bring best practices based on track record of creating a delivery methodology, capable services team, account management structure and PMO. Directed all aspects of healthcare software delivery for Acute Care, Ambulatory, Population Health Analytics and Revenue Cycle for assigned enterprise and / or multi-facility clients per contract.

Education

  • Youngstown State University
    Bachelor's Degree, Business Administration and Marketing
  • Youngstown State University
    Associate of Arts and Sciences - AAS, Respiratory Therapy

Suggested Services

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Industry Focus. “Business and Professional Services”

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