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Michel Maalouf is a seasoned healthcare professional with extensive experience in health program planning, business modeling, and healthcare management. He has held various roles in General Practice, including Director, General Practice Accreditation Surveyor/Coordinator, and Practice Manager. Michel has also worked in the construction industry as a Project Manager and holds a Higher National Diploma in Building Construction Management and Surveying from the University of Leicester.

Experience

    • Director
      • Jun 1992 - Present
      • Sanctuary Lakes, Vic

      Consultants to General PracticePlanning & Development of Multidisciplinary Medical CentresSystems Implementation in Health ManagementBusiness modellingChange Management

  • AGPAL
    • Australia
    • General Practice Acreditation Surveyor/Coordinator
      • Mar 1999 - Aug 2017
      • Australia

      Conducted over 270 accreditation practice visitsConducted over 350 mock accreditation training visits

    • Manager Practice Services
      • Sep 2014 - Feb 2016

  • South Western Melbourne Medicare Local
    • 242 Hoppers Lane, Werribee
    • Primary Care Liaison Program Manager
      • Jul 2012 - Aug 2014
      • 242 Hoppers Lane, Werribee

    • Practice Support Manager
      • Jul 1998 - Jun 2012
      • Hoppers Crossing

      •Strategic programs development•Advising new practices on formation of group medical centre and feasibility of business structures, •Comprehensive database maintenance•Acting CEO•In-house training for program officers Team Leader/Coordinator for the following programs• National Prescribing Service• Home Medication Reviews (Program currently stopped)• Practice Development & Support including Business Modelling and Restructuring• Workforce Development• Australian Primary Care Collaborative (Wave 2 & Wave 7)• Immunisation• Continuous Professional DevelopmentCoordinator for networks & reference Groups• Practice Managers Network• Practice Nurses Network• Community Reference GroupSitting on reference groups and advisory groups linked to local councils, hospitalsAssisting local universities in the development of education modules for practice managers and practice administration staff

    • Accreditation assessor
      • 2004 - 2006
      • Australia

      Team member of a group of accreditation assessors for interstate day surgeriesPioneering the accreditation of Divisions of General Practice in AustraliaThe ACHS provides a variety of products and services for accreditation and quality improvement for the full range of health care organisations (Hospitals, Divisions of General Practice, Day surgeries etc…)

  • Complete Family Care Medical Centre
    • 471 Melbourne Rd, Newport, Vic
    • Practice Manager & Part Owner
      • 1993 - 2003
      • 471 Melbourne Rd, Newport, Vic

      Complete Family Care is a Group Medical Practice in Newport, VicAs a founding partner, I developed the business model and conducted the strategic planning for this medical centre which was to become one of the first computerised practices in the West and the first General Practice in the Westgate Division of General Practice catchment to achieve accreditationComplete Family Care is now a vibrant quality care multidisciplinary group practice that cares for a wide spectrum of ethnic groups and provides over 50,000 consultations per year

  • Various Positions
    • France, England, Saudi Arabia and Lebanon
    • Project Manager
      • 1979 - 1989
      • France, England, Saudi Arabia and Lebanon

      Worked in the construction Industry in positions ranging from Site Manager, to Building Surveyor, and ending up as a Project Manager for multistorey building projects Last position: Project Development Manager for the “Saudi-Hollandi Bank Building” in Al-Khobar, KSA, requiring the coordination of 30 sub-contractors and around 500 tradesmen & workers. The twenty million dollars project, covering a 10,000 m2 construction area was completed in a record time of one year

Education

  • University of Leicester
    Higher National Diploma, Building Construction Management and Surveying
  • Victoria University
    Diploma in Practice Management

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