Experience

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  Benugo

  • Exhibition Road, London SW7 2DD

  • Catering General Manager at Science Museum

    • Sep 2021 - Present
    • Exhibition Road, London SW7 2DD

    The world leading museum with unparalleled collection of science, technology, engineering, mathematics and medicine with over five million visitors each year. This £3.5million multi outlet operation includes multiple events galleries as well as five casual dining spaces including Cafes, Shake Bar, Restaurant and occasional pop ups.My responsibilities included successful delivery of a contract, working closely with our client and partners to ensure high standards of service Some of my duties include:• Overseeing all catering departments on daily basis • Preparation of budgets and sales forecasts • Completion and monitoring of P&L on weekly basis • Presenting Financial performance and KPI’s at Quarterly Business Review to the client• Reviewing, Implementing and adhering to HSE policies • Training and development of the team• Attending relevant inter departmental as well as external clients meetings • Overseeing refurbishment of units and mobilisation of ad hock pop ups

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  Restaurant Associates UK

  • London, United Kingdom

  • General Manager at HMS Belfast

    • Aug 2019 - Aug 2020
    • London, United Kingdom

    An awe-inspiring and iconic venue permanently anchored on the River Thames between the London Bridge and Tower Bridge. This £1.8 million multi outlet operation includes 7 event spaces as well as Deli, Café and Bar. With its phenomenal panoramic views of the cityscape, it is the perfect place to host intimate dinners, meetings, parties and much more.I am was responsible for the successful delivery of a contract, working closely with our client and partners to ensure high standards of service is continually provided. Some of my duties include:• Managing all catering departments on daily basis • Participating in corporate strategic planning and implementation of strategic goals and objectives• Preparation of budgets and sales forecasts • Completion and monitoring of P&L on weekly basis • Reviewing, Implementing and adhering to HSE policies • Training and development of the team• Attending relevant inter departmental as well as external clients meetings • Presenting Financial performance and KPI’s at Quarterly Business Review to the client• Participation and collaboration in special ad-hock company projects • Supporting sales team with site presentations and show rounds for prospective clients

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  Benugo - Victoria and Albert Museum

  • London, South Kensington

  • Assistant General Manager

    • Jun 2017 - Aug 2019
    • London, South Kensington

    This world’s leading museum of art and design is not only famous for its greatest resources for the study of architecture, furniture and fashion but also for the lavishly decorated, original Victorian refreshment rooms, the first ever to be purpose-built in a museum.It’s £6.7 million multi outlet catering operation includes: 250 seater Main Café, Garden Café, newly opened 80 seater Courtyard Café and 170 seater Members’ Room Restaurant as well as Canteen, Private Events operations and pop up bars.My duties includes:• Ensuring satisfactory overall venue operation along GM• Overseeing succesful opening of additional 2 outlets; - New Members’ Room Restaurant -170 seater - New Courtyard Cafe - 80 seater• Reviewing, Implementing and adhering to HSE policies • Compiling accurate sales forecasts• Monitoring daily labour spend for FOH and BOH and acting proactively to come in line with forecast• P&L budgets forecasting• Mentoring, training and reviewing Managers • All Staff management within the unit• Administration of Quinnyx Staff management system – training and suport of other team members• Delivering informative an engaging weekly meetings • Improving service quality by observing and setting the expectations• Promoting the product knowledge by arranging tastings and trainings sessions• Maintaining positive relationships with clients and suppliers

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  The Institute of Directors

  • Wine Bar and Brasserie Manager

    • Sep 2005 - Jun 2017

    This private members club is situated in the heart of London offering exceptional taste and quality of food complemented with quality wines an excellent service exclusively to IOD members. The hospitality department spans over 4 floor of prestigious Grade 1-listed building providing flexible and versatile space for meetings, conferences and seminars. This £7 million a year operation includes: Wine Bar, Café, Lounges, Restaurant, 29 Business Centre suits and 7 Banqueting venues.My duties includes:• Ensuring satisfactory overall venue operation along GM• Proactively promoting and managing private events • P&L budgets forecasting• Ensuring the correct GP’s & beverage pricing• Managing and approving monthly Stock takes, invoicing and reconciliation• Overseeing all light equipment purchases, ensuring budgets are adhered too• Implementation and administration of Fourthospitality Staff management system – training and suport of other team members• Implementation and administration of Restaurant Diary booking system – training and suport of other team members • Ensuring all legal and HSE requirements are adhered too

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  Admiral Group

  • London, United Kingdom

  • Hospitality Supervisor

    • 2003 - 2005
    • London, United Kingdom

    Working for Admiral gave me great experience of serving distinguished guests in a fabulous places, such as Mayor of London at his annual party in Guild Hall, and other places like ABN AMRO, Chamber of Charted Accountans, St.Pauls Cathedral etc.My duties includes supervising:• Corporate private dinners• Banqueting events• Directors meetings and events