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Michael Wells, MBA, is a seasoned operations management professional with extensive experience in supply chain optimization, process improvement, and cross-functional team leadership. He has held key positions at prominent companies, including Bastian Solutions, Fortna, and Tom Zosel Associates, where he has driven significant cost savings, productivity gains, and customer satisfaction improvements. With a strong educational background, including an MBA from Lake Forest Graduate School of Management and a BS in Business Administration from University of Wisconsin-Stout, Michael has developed a unique blend of business acumen, analytical skills, and leadership expertise. Proficient in multiple languages, including English, and possessing a broad range of skills, including Six Sigma, supply chain management, and warehouse management, Michael is well-equipped to tackle complex operational challenges and drive business growth. He has a proven track record of delivering results-driven solutions, with a strong focus on continuous improvement, lean initiatives, and process optimization.

Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Director, Consulting Sales
      • May 2022 - Present

    • Consulting Manager, Optimitization at Bastian Solutions
      • Oct 2017 - May 2022

  • Fortna
    • Glenview, IL
    • Director, Operations Design Practice-North America
      • Nov 2010 - Sep 2017
      • Glenview, IL

      Fortna designs, implements and supports business solutions to optimize your supply chain. With Fortna’s client focused approach, you have a partner who acts and thinks like you do. Our focus on the business case and willingness to share your risk ensures that you are meeting your business objectives. Your success is our success. Fortna delivers solutions that are appropriate, implementable, sustainable and financially justified. We are honored that supply chain leaders are adopting our model.

  • MJW Consulting
    • Glenview, IL
    • Principal
      • 2009 - Nov 2010
      • Glenview, IL

      Independent contractor

  • Tom Zosel Associates
    • Long Grove, IL
    • VP-Consulting Services
      • 2008 - 2009
      • Long Grove, IL

      Reporting to president, full P&L accountability for all consulting contract execution, staff effectiveness and client satisfaction including: software deployment, productivity improvement, capital projects, client associate and management performance training, distribution and transportation optimization.• Designed new distribution center for medical supplies client with projected annual labor savings of over $900K through optimized layout, streamlined processes and enhanced SAP WMS functionality on $2.8M capital investment.• Performed process alignment for a major national discount retailer across nine distribution center network resulting in conservative savings of $1.4M through reduction in process steps and adoption of uniform work practices.• Directed turnaround of engineered standards program for national footwear retailer with projected savings of $700K. • Directed multiple Labor Reporting System implementations supported by engineered standards, staff utilization plans, best practices and preferred methods with typical labor savings of 15 to 35 percent.• Achieved favorable YTD P&L results: consulting revenue 7.4 percent above budget, engineering salary expense 6.5 percent below budget, YTD bottom line profit 61.6 percent above budget.

  • SunSource
    • Addison, IL
    • Director Operational Excellence
      • Aug 2006 - Oct 2008
      • Addison, IL

      Reporting to COO, directed team of 83 key leaders focusing efforts on providing perfect orders and on-time customer performance, influencing over 240 associates within Distribution, Customer Service and Purchasing across five business units and over 30 locations throughout U.S. operations.• Trained transactional process teams in root cause analysis and corrective actions reducing customer credits $4.2M (22 percent) and improved inventory turns reducing inventory $2.9M.• Directed multiple Lean initiatives with typical results of 19 percent fewer resources, 22 percent less process steps, 20 percent fewer non-value added activities and process decisions points reduced by 40 percent.• Streamlined many IT systems including new customer performance feedback, new bar coded WMS, automated quote-to-order system, new stock-out reporting, new service and repair workflow, and new assembly workflow.• Top leader directing Best Practice, ISO 9001, ISO 14001 and cross-departmental teams driving high customer satisfaction through continuous improvement, standardized processes • Created Net Promoter Score survey to improve internal processes and drive long-term customer satisfaction.

  • W.W. Grainger
    • Lake Forest, IL
    • Supply Chain Engineering Manager
      • Oct 2002 - Aug 2006
      • Lake Forest, IL

      Managed productivity, quality and throughput improvement programs across nine distribution center network through staff engineers and indirect cross functional teams influencing over 1,500 associates.• Program manager for labor reporting and slotting optimization software systems, deployment and on-going results.• Directed 120+ team executing sustainable slotting strategy across nine distribution centers, deploying software and optimizing processes yielding $2M+ in annual productivity and 25 percent additional storage capacity.• Implemented preferred methods, engineered standards, labor reporting producing $3M in annual labor savings. • Provided oversight to execute Lean Six Sigma projects that yielded $1M+ in annual cost and productivity savings.• Co-leader on carton per order reduction project driving $2.5M in annual supplies and transportation savings

    • Vice President
      • 1995 - 2002

    • Regional Sales Manager
      • 1991 - 1995

Education

  • 2004 - 2006
    Lake Forest Graduate School of Management
    MBA, Business
  • 1980 - 1984
    University of Wisconsin-Stout
    Bachelor of Science - BS, Business Administration, School of Industrial Technology

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Industry Focus. “Operations Management”

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