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Michael Wark profile image

Michael Wark

Senior Operations Manager at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">ASSET Restaurant</span>
Intro Book
Michael Wark, a seasoned hospitality expert, with 2 years 9 months of experience as Senior Operations Manager at ASSET Restaurant, brings expertise in restaurant management, customer service, and payroll management, complemented by a Bachelor of Arts degree from Westfield State College.
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Location
New York City Metropolitan Area, US
Languages
  • Spanish -
Skills
  • Food And Beverage
  • Restaurant Management
  • Employee Training
  • Hospitality
  • Banquets
  • Show all
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Bio

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Michael Wark is a seasoned hospitality professional with extensive experience in restaurant management, customer service, and staff training. He has held various leadership positions, including Senior Operations Manager at ASSET Restaurant, Hotel Beverage Director at TAO Group, and Training Manager at Alicart Restaurant Group, where he developed and implemented high-volume bar and beverage programs, focusing on education as a foundation to produce higher sales. Wark has also worked as a Floor Supervisor at Alicart, a Server and Bartender at The Saloon, and a Floating Supervisor at PJ SCOTTS, honing his skills in food and beverage management, customer service, and team leadership. He holds a Bachelor of Arts degree from Westfield State College, with a concentration in Voice Performance, and is proficient in Spanish, a valuable asset in the hospitality industry.

Experience

  • ASSET Restaurant
    • Upper west side
    • Senior Operations Manager
      • Feb 2021 - Oct 2023
      • Upper west side

      As senior operations manager, I wore many hats, at times, many or all of the following positions at the same time-Pandemic protocol management-Bar and Beverage Manager-Office and payroll manager-Lead floor manager-POS programming and general IT-Indesign Menu and Flyer creation-Social media manage...

  • TAO Group
    • Dream Hotel Downtown
    • Hotel Beverage Director
      • Jan 2020 - May 2020
      • Dream Hotel Downtown

      Bodega Negra, PHD, Electric Room, Natura Cafe, Lobby Bar, The Beach (Seasonal)

  • Alicart Restaurant Group
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Training Manager
      • Jul 2019 - Sep 2019

      Training and Education of FOH staff, onboarding and orientation. Food, beverage and salesmanship classes. Heavy wine focus

    • Senior Bar and Beverage Manager
      • Jun 2016 - Sep 2019

      High Volume Bar and Beverage Program, Focusing on education as a foundation to produce higher sales.

    • Manager
      • Jun 2014 - Jun 2016

      Service manager

    • Manager
      • Dec 2010 - Jun 2014

      payroll, training and service manager

  • Alicart
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Floor Supervisor
      • 2009 - 2010

    • Server, Bartender, Maitre D'
      • 1997 - 2009

  • The Saloon
    • Greater New York City Area
    • Server
      • 1995 - 1997
      • Greater New York City Area
  • PJ SCOTTS
    • Springfield, Massachusetts Area
    • Floating Supervisor
      • 1993 - 1995
      • Springfield, Massachusetts Area
  • Coachlight Dinner Theater
    • Maitre D'
      • 1990 - 1995
  • Friendly's Ice Cream, LLC
    • Wilbraham Massachussettes
    • Lead Line Cook
      • 1991 - 1992
      • Wilbraham Massachussettes
  • Westfield State University
    • On Campus Dining Services,WSU, Westfield MA
    • Short Order Cook, Line cook, Prep
      • 1987 - 1991
      • On Campus Dining Services,WSU, Westfield MA

Education

  • 1987 - 1991
    Westfield State College

Suggested Services

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Industry Focus. “Hospitality”

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