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Michael W. Fortney is a seasoned retail and management professional with a strong background in customer service, sales, and visual merchandising. He has experience as a manager, general manager, and merchandising specialist, with a degree in Fine Arts from West Chester University of Pennsylvania. With expertise in social media, advertising, and event planning, Michael has successfully led teams and driven sales growth in various industries, including bookselling and retail. He has also honed his skills in graphic design, printmaking, and fine art. Throughout his career, Michael has demonstrated a commitment to customer satisfaction, staff development, and community engagement, earning him awards such as '2021 Best Bookstore' and '2019 Fun in a Bookstore'.

Experience

  • Wonderspaces
    • Philadelphia, Pennsylvania, United States
    • Manager
      • Sep 2023 - Present
      • Philadelphia, Pennsylvania, United States
  • Shakespeare & Co.
    • Greater Philadelphia Area
    • General Manager
      • Jul 2018 - Jun 2022
      • Greater Philadelphia Area

      • Managed staff recruitment and training, as well as scheduling and daily supervision• Organised on- and off-site events for both authors and store patrons, and lead monthly inventory for both the store and its cafe• Established all social media accounts for the store, and maintained approximatel...

  • West Chester Book Outlet
    • West Chester, Pennsylvania, United States
    • General Manager
      • Nov 2016 - Feb 2018
      • West Chester, Pennsylvania, United States

      • Supervised the opening of this interim location following closure of the larger Chester County Book Company to continue to service its patrons• Provided leadership for daily operations, from staff recruitment, training and supervision, to weekly scheduling• Served as sole book buyer for the sto...

    • Merchandising Specialist
      • Jan 2015 - Nov 2016

      • Processed merchandise and constructed effective visual displays for clients

  • Chester County Book Company
    • West Chester, Pennsylvannia
    • Store Manager
      • Sep 1994 - Jul 2016
      • West Chester, Pennsylvannia

      • Won the New Atlantic Independent Bookseller Association's '2014 Bookseller of the Year' while serving as store manager• Managed daily operations and supervised staff, customer service, sales, and event organisation• Grew the store to the third largest independent bookstore in the Un...

  • Art and Design Services
    • West Chester, Pennsylvania
    • Visual Artist
      • 1992 - 2010
      • West Chester, Pennsylvania

      • Provided freelance art and design services, from portraiture and graphic design, to advertisements and art restoration as 'Hip Priest Art Services'• Clients included but were not limited to The Vanguard Corporation, The Vegetarian Education Network, and Chester County Book Company

  • Hollywood Home Video
    • Exton, Pennsylvania
    • Manager
      • 1989 - 1994
      • Exton, Pennsylvania
  • The Body Shop
    • London, United Kingdom
    • Manager
      • 1988 - 1989
      • London, United Kingdom
  • Harrods
    • London, United Kingdom
    • Sales Associate
      • 1986 - 1987
      • London, United Kingdom

Education

  • 1983 - 1989
    West Chester University of Pennsylvania

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail and Consumer Goods”

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