Experience

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  IMS Integrated Merchandising Solutions

  • Morton Grove, Illinois, United States

  • Application Manager

    • May 2020 - Present
    • Morton Grove, Illinois, United States

    Responsibilities: Support and deployment of all Enterprise transaction-based systems for a $2 Billion dollar merchandizer and distribution organization in a multi-platform, multi-site environment, which included; Supply Chain management, Customer Resource Management (CRM), Warehouse Management, lite manufacturing, and Sales order Management. Managed a geographically dispersed staff of 6 resources in the creation, deployment and maintenance of transaction related software applications. Support PCI compliance integrating an vendor base API solution. Accomplishments: Successfully migrate IBMi on perm ERP solution to the cloud. Subject Matter Expert for the current cloud-based ERP software suite. Architect and oversee the creation and implementation of Restful Web Service APIs to support client facing Supply chain applications. Architected Restful APIs to integrate with Salesforce Store front suite (SFDC). Assist with the migration to AZURE for DEVOPS. Successfully implemented an AGILE project methodology for ERP related projects and support.

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  Health Care Services Corporation / Dental Network of America

  • Lombard, IL

  • Director of Technical Solutions

    • Mar 2008 - Mar 2020
    • Lombard, IL

    Responsibilities: Lead and mentor a staff of 30 Application Architects and Software Engineers in the creation of business enabling technical solutions. Enterprise Architecture, Application Architecture and Application Development in a multi-platform (ZOS/CICS, IBMi/PHP, VB.NET, C#.NET, JAVA), multi-site geographically diverse environment. The application focus includes; Dental Claim Adjudication, Dental Benefit Administration, both Group and Retail billing and premium collections, provider Dental HMO Capitation, Dental Interactive Voice Recognition (IVR) support for both members and Dental providers, member and Dental provider WEB portal, and WEB services (both REST and SOAP). Managed 3M annual budget which included internal and external staffing costs as well as server hardware and software costs.Accomplishments: Created new Dental Network “Stacking” product that catapulted DNoA to offer the largest Dental PPO (Preferred Provider Organization) in the United States. Architected a robust Dental Claim Adjudication system including Clinical and Benefit Administration rule engines using SOA architecture. Worked to improve the UX for both internal and external customers. Lowered legacy application support costs by re-architecting applications for maximum reusability, scalability, and supportability. Implemented AGILE SDLC with an emphasis on low disruption, highly visible metrics, and predictable repeatability. Architected and led the creation of an IVR solution that span across two claim systems; IBMi (AS/400) and IBM Mainframe (CICS) reduced customer servicing times as well as operational staffing requirements. Create stability and supportability of a Legacy CICS VSAM COBOL based Dental Claim Adjudication application suite.

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  National Rail Passenger Corporation (Amtrak)

  • Program Manager / Technology Site Manager

    • Feb 2005 - Dec 2007

    Responsibilities: Technology site Manager for major enterprise campus with over 400 associates and 23 facilities. Program manager for enterprise wide Information Technology Service delivery program utilizing the HP OpenView Suite along with leveraging ITIL best practices. Creation and enforcement of enterprise processes and policies as they related to the deployment of technology related hardware and software assets. Provided ongoing enterprise wide support for deployed telephony technologies as well as providing strategic direction for the future state of these technologies. Project Manager and technology consultant for a variety of large scale infrastructure and application deployment projects. Accomplishments: Using the Information Technology Infrastructure Library (ITIL) framework and locally established best-practices, I architected and implemented service delivery processes and policies encompassing the deployment and recycling of both technology hardware and software assets. I governed an on-shore outsourced staff of 20 in an effort to maintain an accurate Configuration Management Database (CMDB) for use by the service delivery team. Evaluated and documented current installations of the enterprise data/fax and voice mail systems. Prepared recommendations for a staged enterprise wide voice mail system replacement using a unified messaging platform. Created and executed an enterprise “triage” plan to refresh the ageing voice messaging hardware extending the application life and deferring the cost of a new system by an estimated 5 years.

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  DIMENSION TRANSPORTATION LLC

  • Downers Grove, IL

  • Project Manager and Principal Architect

    • Jun 2002 - Jun 2005
    • Downers Grove, IL

    Client: Dimension Transportation Lead a software development project to create a detailed billing system for the freight forwarding business, provide on-going support for business systems. Maintain an Ethernet network using CISCO network equipment.Accomplishments: Designed and implemented a LAN infrastructure utilizing Microsoft Small Business Server 2003 and CISCO network gear. Provided ongoing Desktop application support for MS office suite. Provided ongoing LAN and PC hardware support. Analyze Business process flows and current application systems; Designed and created new data base tables utilizing MS Access 7.0; Designed and created business applications using MS Access 7.0 which included: Detailed billing, Quoting, and Dispatching. Architected and created an informational and inquiry WEB site using PERL script, HTML

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  National Merit Scholarship Corporation

  • Eavanston, IL

  • Acting Chief Information Officer

    • Jul 2002 - Jan 2004
    • Eavanston, IL

    (A 503c Not-for-Profit organization)Responsibilities: Project Manager, Applications consultant and developer for large-scale project to re-architect and design new systems to support the primary business function utilizing both the IBM iSeries (AS/400) and LINUX based servers. Accomplishments: Documented and Evaluated business processes enterprise wide. Architected and presented system proposal for a complete transformation of the existing systems. Gathered and documented functional business requirements and created functional system specifications. Designed and developed legacy online applications using IBM WebShere for the IBM iSeries servers. Created technical specifications for corporate Intranet to be used for all online transactional processes. Architected and created an informational WEB site using HTML

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  Dean Foods

  • Director of Transaction Systems

    • Jun 1998 - Jul 2002

    Responsibilities: Implementation and support for all Enterprise transaction based systems for a $11 Billion dollar food processor in a multi-platform, multi-site environment, which included; Process Manufacturing, Supply Chain, Customer Resource Management (CRM), Fleet Maintenance, and Route Accounting. Managed a geographically dispersed staff of 51 resources in the creation, deployment and maintenance of transaction related software applications. Implemented a Project Management Office, establishing Project Methodologies, a System Development Life Cycle (SDLC) process, Application Testing Practices, and an IT resource education and training program. Accomplishments: Subject Matter Expert in an enterprise ERP software selection and implementation project; Assisted in the negotiation of an enterprise contract with J.D. Edwards saving $2 million dollars; Project Manager for an enterprise wide selection project to procure, enhance, and deploy a route accounting system; Negotiated a enterprise wide license agreement for route delivery software saving $1.6 million dollars; Negotiated an enterprise wide purchasing agreement for Hand Held data collection terminals and infrastructure with Symbol Technologies saving $3 million dollars; Project Manager for a software selection project for an enterprise fleet maintenance software system; Directed an enterprise wide implementation project of the J.D. Edwards plant & fleet maintenance module; Project Manager for an enterprise wide selection project to procure, enhance, and deploy a Payroll software system for Raw Milk Producers; Architected and deployed WEB site for Milk Producers to review Lab results and payment data; Successfully directed all Y2K remediation efforts across all 53 Dean Foods divisional manufacturing locations; Assisted in the creation of a centralized "help Desk", Standardized the IT hiring process, assisted in the creation and implementation of a Software Development "life cycle".

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  Donlen Corporation

  • Application Development Manager

    • Jan 1996 - Jan 1998

    Responsibilities: Managed all software selection, development and deployment for a $2 million dollar fleet leasing company in a multi-platform environment, including the IBM iSeries Server, Microsoft windows based servers, and LINUX.Accomplishments: Designed and oversaw creations of a Web based Order entry system for Ordering fleet leased vehicles; Procure and deploy a data replication tool for the IBM iSeries to Microsoft MS SQL server data replication; Acting Data Base Administrator for the enterprise data bases utilizing DB2 and MS SQL Server; Prepare detail project plan and oversee Y2K compliance project; Design and oversee creation of a Revolving Charge fulfillment and tracking system for Corporate Fleet MasterCard program; Staff evaluations and development; Prepared annual Software development budget.

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  North American Corporation

  • Glenview, IL

  • Consultant

    • 1996 - 1997
    • Glenview, IL

    A dry goods distrubutiuon company.Worked as an Application Archtect for two large integration projects using the IBMi.

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  Mallinckrodt Pharmaceuticals

  • Mundelein, IL

  • Enterprise Resources Planning Project Manager

    • Sep 1994 - Jan 1996
    • Mundelein, IL

    Worked witin the veterinarian medical group to enhance and implement a ERP package (HFA) running on the IBMi Platform.

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  HAVI

  • Downers Grove, IL

  • Application Development manager

    • Aug 1993 - Aug 1994
    • Downers Grove, IL

    A material purchasing and logistcs organization in the food service industry.Managed a team of 9 software engineers enhancing a ERP package (HFA) running on the IBMi hardware platform.

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  WynStar

  • Lisle, IL

  • Application Development Manager

    • Jul 1992 - Aug 1993
    • Lisle, IL

    Software Development enterprsie specializing in IBMi ERP software.Responsible for product development in Inventory Control and Shop Floor Management.

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  Benefit Systems and Services

  • Application Development Director

    • May 1991 - Jul 1992

    A software development organization specializing in Benefit Management in the Health Care Vertical. IBM value added reseller of the IBM Power servers running the IBMi Operating System.Resposible for all package software development and client implementations, this included configuration and installation of the required IBM hardware at the purchasing client site.

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  Daubert Industries

  • Oak Brook, IL

  • Application Development manager

    • 1981 - 1991
    • Oak Brook, IL

    This was a chemical manufacturing and coated paper prduct enterprise with mjultiple manufacturing locations in the United States. I started with this enterprise as a software engineer on the IBM System/38 and then assisted in the migration to the AS/400. Through my tenure moved into Infrasture Management for the AS/400 and micro computer networking (Token Ring) and final to Application Developement Manger. I was the IT lead for the implementation of a process manufacturing ERP software suite (HFA) implemented on the IBM AS/400.