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Michael (Shawn) Woolum is a seasoned professional with 20+ years of experience in sales, warehouse management, and electrical training. He has expertise in verbal communication, problem-solving, and leadership, with a strong background in customer relations and safety management. He holds a Certificate of Completion in Electrical and an HVAC Certificate of Completion from ITT Technical Institute-Dayton.

Experience

    • Energy Efficient Lighting Inside Sales
      • Dec 2014 - Present
      • Sharonville, Ohio

      Specializing in Energy Efficiency Lighting

  • CBT
    • Springboro, Ohio
    • Warehouse Manager,Counter Sales and Inside Sales
      • Dec 2003 - Aug 2014
      • Springboro, Ohio

      Warehouse Management, Counter Sales and Inside Sales.Supervising, planning and assigning workloads to warehouse employees under me. We used the system calledthe 6S System, Sort, Set In Order, Shine, Standardize, Sustain, Safety.* Skilled at Verbal Communication* Dedicated Trainer* Help customers at the Sales Counter* Receive in shipments from UPS, FED X and any LTL carriers that would come in* Maintain all cycle counts and inventory when needed* Responsible for making sure that all the orders are pulled, routed and ship correctly on time* Read shipping orders to determine quantity and type of transportation needed* Verifying and researching customer order for accuracy with a double check system* Notified purchasing of low suppliesBeing in Sales and Warehouse / Distribution environment for 20 years, I have the experience andaccomplishments in training employees* Exceptional Interpersonal and Communication Skills - Proficient in promoting confidence andmaintaining relationships while interfacing with people of diverse backgrounds to ensure efficient businessoperations.* Problem Solving - Proven ability to troubleshoot and develop both creative and innovative solutions todifficult logistics challenges. Successfully manages change for improved performance and greater efficiency.* Work Ethic and Professionalism - Solid professional standards and an excellent track record ofdependability. Experienced at working with the military as a contractor providing property/materials controland logistics.*Great Leadership, Great TEAM player*Strong knowledge of Warehouse Operations, Productive*Customer Relations*Attended Training courses to reinforce Quality Control Procedures*Safety Management*Trained Employees to be more Efficient & Motivated on the job*Shipping, Receiving, Transportation and Forklift operator

    • Warehouse / Counter & Inside Sales
      • Jan 1993 - Dec 2003
      • Hamilton, Ohio

      * Making local deliveries to customers in the Cincinnati & Dayton markets* Warehouse pulling & packing customer orders for delivery* Counter sales consisted of handling phone inquires and direct customer contact over the sales counter* Inside sales position I handle inquires from my own accounts. I prepare price quotes, check on orderstatus with suppliers, and check stock availability

Education

  • 1986 - 1998
    Butler Tech-D Russel Lee Career Center
    Certificate Of Completion, Electrical
  • 1988 - 1989
    ITT Technical Institute-Dayton
    HVAC, Certificate of Completion
  • 1984 - 1988
    Lakota High School
    Diploma, Normal

Suggested Services

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Industry Focus. “Electrical and Electronic Manufacturing”

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