Experience

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  Mws Restaurant Consultation Services

  • General Manager

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  MWS Restaurant Consultation Services

  • Greater New York City Area

  • General Manager

    • Dec 2012 - Present
    • Greater New York City Area

    Generated new deals including location scouting for Restaurant and Hospitality development properties. Broad focus on all levels of industry - upscale, casual, new property, multi unit existing brands and new concepts. Successful track record in ala Carte, Catering and OPC concepts. Hands on development of: product, staff, BOH, HCCAP, menu design and marketing. If it is an engineering issue, P & L concern, loss prevention, or consideration for growth and refinement entering new markets, I can help. Versed in greater NY codes, permits and strategic marketing practices to insure success.

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  Il Molino

  • NY, Ny

  • Maitre' D

    • Mar 2012 - Nov 2013
    • NY, Ny

    Maitre'D Manager in arguably the finest Italian restaurant in NY, and in some circles, anywhere. Catering to the social elite from The President to Rock Stars, Captains of Industry, Celebrities of the sports/entertainment world and A list personalities. Famous for side stepping fanfare, pomp & circumstance to offer the finest food with equal ingredients, prepared on a by order basis served by the professionals professional in an intimate atmosphere with discretion as the highest priority.

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  TGIF

  • NYC, NY

  • GENERAL MANAGER

    • Sep 2010 - Apr 2012
    • NYC, NY

    Seasoned restaurant/hospitality manager with extensive skill set, including but not limited to FOH, BOH, OPC, HR, Sales/advertising and consultation. Impeccable credentials and references with proven track record in P&L, market share increase, cost control, sense of trends and unique applications. Flagship property on 5th Ave, heart of the city, at Rockefeller Center. $16 million annual sales.

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  Project Manager PA of NY/NJ

  • PM

    • 2008 - 2011

  • PM

    • 2008 - 2011

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  CB HOLDINGS LTD Charlie Brown's Steakhouse

  • GENERALMANAGER

    • Sep 2009 - Sep 2010

    Responsible for P&L for $5.5M Long Island flagship property. Determine situational awareness for area market trends & implement actions to assure success through quality control, product inventory levels, purchasing, FOH, BOH staffing, and incentives. Current trend reflecting 17.5% sales increase while trimming 10% in laborFocus on new hires promoting cross training and development of supervisor/managerial personnelFood & beverage % costs aligning with higher profit marginVia seeking/bidding of vendors, service & maintenance contractors, reduction in overhead costs

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  Compass Group North America

  • RESTAURANT PROJECT MANAGER

    • Jun 2008 - Nov 2009

    Brooklyn Campus Revamp new P & L account with projected $2M annual and expected 15% annual growth. New business to be captured including but not limited to: implementation of enhanced menu / product offerings; catering (corporate/social, on/off premise); development of breakfast, lunch, dinner, snack; and cultural / dietary diversity expansion.Overview:Develop dining service protocols for multi unit property Assist in facility design, secure permits, safety practices, Analyze purveyor and vendor inventory, deliveries and controls Develop and implement sanitation and recycling programsAssociated HR tasks with accent on customer service issuesInsure harmonious relationship with client via creation of feedback forum

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  Roosevelt Ballroom

  • GENERAL MANAGER

    • Jan 2003 - Jun 2008

    Manage P&L while leading all facets of new operations while building customer base and revenues. Develop and execute marketing / sales strategies to generate interest. Hire, schedule and train associates as well as manage human resources tasks for front and back of the house. Meet with potential clients to identify catering needs, upsell services, and ensure specifications and special dietary needs are met. Manage vendor relations and coordination as well as event logistics. Drive print and online advertising efforts as well as attend trade shows. Selected accomplishments:Instrumental in generating $250K in new business annually through high-impact sales and marketing solutions in addition to providing quality dining. Implemented new processes and protocols for greater efficiency and productivity as well as played pivotal role in menu development and vendor relations / negotiations. Navigate complex situations successfully to deliver on customer expectations and build loyal base. Met needs of high level government officials, including Senator Hillary Clinton, Governor George Pataki, and Mayor Phil Amicone

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  Windows on the Lake

  • BANQUET MANAGER

    • Jan 2001 - Jan 2003

    Spearheaded banquet operations and team of 25 associates to grow sales and revenues. Implemented marketing strategies, including print and Internet advertising and participated in tradeshows to generate interest and expand client base. Tracked client activities from initial contact through to project completion. Supported back of house (BOH) and chef. Maintain clean, sanitary environment.Selected accomplishments:Surpassed expectations, boosting customer base 20%.Established new property, The Beach Club on Lake Ronkonkoma, and served as general manager for operations, including creating policies, practices, and menu. Mentored and developed team members for FOH, Sales, Closing, FOH & BOH disciplines

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  Glen Island Harbour Club

  • BANQUET SALES MANAGER

    • Jan 2000 - Jan 2002

    Oversaw lead development to capture new business, promoted services, identified need of customer, and drafted / presented proposals, closed deals, and oversaw planning and execution of planned functions / events. Generated additional revenues from incremental upsells to existing clients. Hired staff and provided the tools and training to ensure smooth event execution. Marketed establishment to generate business from intended markets.Provided leadership of daily operations for 570-seat restaurant and bar. Developed two banquet rooms able to serve up to 325 guests. Open and close restaurant. Control budget.

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  Port Authority of NY

  • Restaurant Consultant / Project Manager

    • Jan 1992 - Jan 1995

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  World Yacht

  • NYC

  • Senior Cruise Manager, Beverage Manager

    • May 1982 - Apr 1992
    • NYC

    Elegant Dining, "White table cloth", 4 star dining experience - COMPLETE responsibility for Excellence in Fine Dining, ) menu design & execution. Sales - Banquet, OPC, Ala CarteBeverage Management - $3M inventory, ordering, distribution, tracking, COMPLETE accountabilityMulti Unit / DM 7 vessels with dining accomodations for up to 1200 guests HR up to 150 associates, training, mentor/promotionUnique Requirements: Merchant Marine Certificate (required for lives at sea) and Coast Guard certification

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  Harry M Stevens Aramark

  • NY, LI, Baltimore, Church Hill Downs, Kentucky, California

  • Head Waiter/ Maitre D

    • Apr 1972 - Apr 1982
    • NY, LI, Baltimore, Church Hill Downs, Kentucky, California

    NYRA Racecourses with alacarte, white linen dining rooms with accomodation for up to 2000 patronsTurf & Field Club - Exclusive Private Dining Room for luminaries only Trustees Room - Accomodation for up to 200 owners and trainers, invitation only. Butler ServiceExecutive Box The finest dining, bar none associated with "The Sport of Kings", maximum capacity of 16 guests with carte blanche dining expected and executed