Experience

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  Corporate Maintenance Group, LLC.

  • Baltimore, Maryland Area

  • Sales and Marketing Manager

    • 2008 - Present
    • Baltimore, Maryland Area

    Management of client base to ensure proper execution of services and generate new business via referrals. Conduct site surveys to measure facilities to formulate estimates, document site conditions to determine cleaning needs, locate essential services including water, electricity, sewer, truck access, and fire safety systems. On-site follow-up of work to ensure client satisfaction, creation of post-service reports to collect client feedback. Marketing duties include attending industry networking events and generating new sales leads via referrals or cold calls.

• 

  Maryland Stadium Authority

  • Oriole Park at Camden Yards

  • Assistant to the Baseball Operations Manager

    • 2013 - 2013
    • Oriole Park at Camden Yards

    Assisted the Director of Baseball Operations with daily facility preparation and in-game management with and emphasis on office tenant supervision, oversight of cleaning operations, and inspection of various ballpark repairs. In addition, assisted as on-site lead person for special event management including the Baltimore Marathon, African American Heritage Festival, Baltimore Indy Car Race Festival, and The Color Run marathon and numerous other daily private events taking place in the facility.

• 

  The Baltimore Convention Center

  • Baltimore, Maryland Area

  • Director of Client Services

    • Feb 2003 - Feb 2008
    • Baltimore, Maryland Area

    Management of a 10-person meeting planning account executive staff, daily direction of 12-person facility operations team including 150-person event operations and cleaning support staff. Directly responsible for the successful execution of set-up support services, building maintenance & preparation, in-house customer services, equipment and supply procurement, contract and bid management, hiring and training, and cleaning maintenance.