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Michael Palumbo is a seasoned management consultant with 20+ years of experience in strategic planning, program management, and operations management. He has led various organizations, including MJP3 Associates, LLC, Shepard Pratt, and Management Support Technology, Inc. (MSTI), providing expertise in areas such as workforce development, healthcare, and economic redevelopment. Palumbo holds an MBA from The George Washington University - School of Business and a Bachelor of Arts from Bucknell University.

Experience

    • Principle Partner / Owner / Senior Management And Business Development Consultant

  • MJP3 Associates, LLC
    • Baltimore MD and Washington D.C. Metro Area
    • Management Consultant
      • 2012 - Present
      • Baltimore MD and Washington D.C. Metro Area

      Lead strategic planning, development and program management activities for private, public and non-profit agencies and organizations, especially veteran and homeless service providers.Support development efforts that include proposal and grant writing, compliance audits, as well as conducting on-going and special event fundraising.Provide accurate on-going performance-based reporting assistance. Develop and update annual organizational reports and budgets. Recommend and help manage operational improvements to assist organizations to set, meet and exceed their performance goals and requirements.

  • Shepard Pratt
    • Baltimore, Maryland, United States
    • Director - Veterans Service Center
      • 2020 - 2022
      • Baltimore, Maryland, United States

      Led workforce development and senior program management activities to facilitate healthcare, treatment, rapid-re-housing and workforce development services. Managed the Homeless Veterans Reintegration Program grant serving over 240 homeless veteran clients/year valued at approximately $3M. Implemented numerous program innovations to improve program coordination and to meet or exceed program performance goals. Managed teams of employment & housing specialists, case managers, health navigators & addiction treatment and mental health professionals to facilitate services for homeless veteran clients. Met and exceeded 100% of critical, milestones, deliverables and & performance goals. Established and maintained lists of employers who hired our clients and developed employment plans and assistance packages that included helping our workforce development partners benefit from various tax credits.Developed and managed project budgets, revenue projections, data collection and reporting protocols. Strengthened staff learning & development opportunities and implemented continuous improvement processes.Managed the collection of required documentation within required individual case files. Managed onsite COVID testing, compliance and monitoring activities at the Center and provided effective employee training and guidance which followed established protocols.

    • Director of Workforce Development
      • 2017 - 2020
      • Baltimore, Maryland, United States

      Led workforce development activities. Directed the Federal USDOL/VETS Homeless Veterans Reintegration Program grant valued at $2M. Substantially increased the number of veterans enrolled into and graduating from our vocational training programs and achieved a $4/hour increase in the overall Average Wage at Placement.Managed all grant proposal activities and secured funding and managed activities associated with the Opioid Workforce Innovation Fund grant valued at $1M/year. Raised over $50M in overall grant funding during my tenure with the organization.Established networks of business, landlord & agency partners to help end veteran homelessness by addressing housing, treatment & workforce development activities together and simultaneously. Initiated a Certified Peer Recovery Specialist training program which exceeded the overall placement rate goal by 60%.Implemented employer outreach & recruitment in high growth industries/occupations. Led teams of employment specialists and case managers to facilitate internships, job readiness, OJT, employment & training placements for homeless and “at risk” veterans who resided at the center.Developed strategic planning initiatives & partnerships with landlords, employers, training and education providers & a diverse array of housing, healthcare, legal, philanthropic & local/state/federal agency service providers.Managed the Coordinated Access/HMIS referral processes for the Center.Collaborated with staff at the American Job Centers & facilitated client enrollment into the Maryland Workforce Exchange (MWE).

    • Senior Program Manager
      • Oct 2004 - Sep 2012
      • Washington, DC

      Led on-site consulting operations involving management, policy, and technical support activities under a $25M contract with the Veterans’ Employment and Training Service (VETS) / U.S. Department of Labor (USDOL.). Managed a team of fifteen (15) contract staff and consultants who assisted homeless, "at risk", disabled, incarcerated, female, and recently discharged veterans and their spouses to secure VA Benefits, housing, mental and physical health services, transportation, and employment and training opportunities.Developed and managed training initiatives for client and grantee staff at the national, regional, and state levels. Coordinated on-site conferences, symposiums, and meetings sometimes involving hundreds of veteran clients, grantees, and supportive care providers.Wrote Congressional testimonies for senior VETS leadership, various policy "white" papers and led efforts to prepare and deliver the VETS Annual Plan to Congress.Drafted annual contractor and agency budgets according to established and agreed upon goals. Monitored and formally communicated performance on a monthly, quarterly, and yearly basis. Received nothing less than "Exceeds Expectations" from annual client assessments made throughout the duration of the contract.Led VETS Common Measure compliance and training initiatives. Led VETS response to OMB's PART Assessment and earned a "highly effective" rating.Facilitated private, public, and non-profit grantee partnerships and cooperative arrangements. Managed information management and database development initiatives to improve client programmatic reporting and monitoring capabilities and assisted in developing training initiatives to support these initiatives.Developed grant evaluation criteria and led five (5) grant evaluation teams to select the "most qualified" national grantees.Led proposal activities for two successful re-compete contract submissions.

    • President / Owner
      • Sep 2001 - Oct 2004
      • Silver Spring, MD

      Owned and managed two independent sales organizations delivering merchant bankcard services and electronic payment related products and services to small and medium-sized businesses. Developed strategic business plans and dramatically expanded sales and merchant account portfolios and overall revenue.Developed strong business networks and banking partnerships.

  • Network One
    • McLean, VA
    • Operations Director
      • Apr 2000 - Sep 2001
      • McLean, VA

      Directed call center operations for an 85 employee parent company and internet subsidiary.Launched and implemented new electronic payment oriented products and services.

  • Merchant Link
    • Siver Spring, MD
    • President
      • Apr 1998 - Jan 2000
      • Siver Spring, MD

      Led and managed operations for an 125 employee subsidiary of a large merchant acquirer. Managed oversight of business development, operations, sales, marketing, human resources, training, and information management initiatives and on-going operations for an electronic transaction management and client help desk services firm during an ownership transition and purchase process. Implemented a participatory management / employee review and critique of current operations and designed a strategic plan to quickly address and improve five specific operational priorities. Pursued an aggressive high growth strategy which increased annual revenue from $13M to $22M.

    • Development Consultant
      • Jan 1995 - Apr 1998
      • Baltimore, Maryland Area

      Managed the innovative Fairfield Ecological Industrial Park (EIP) $300M economic redevelopment effort in the economically and environmentally troubled South Baltimore Empowerment Zone.Assisted in the strategic planning process involving diverse stakeholder groups and initiated steps to implement the collective strategic and economic site development plan.Managed and performed oversight of five (5) service contractors involving the following areas: marketing and public relations; environmental compliance and remediation; workforce development; site development planning / financial investment portfolios; and information technology.Led efforts to write and secure a $10M site deconstruction grant from HUD to help prepare an eight (8) acre Baltimore City property for resale to private developers.

  • DPRA
    • Arlngton, VA
    • Senior Associate
      • Sep 1991 - Apr 1995
      • Arlngton, VA

      Managed daily operations and directed the expansion of numerous independent, but interrelated work assignments within the U.S. EPA exceeding $20M in revenue. Managed over 50 professional and technical staff persons located in five domestic offices.Managed SAS, SPSS database development initiatives to improve client reporting and monitoring capabilities and assisted in training initiatives to support these initiatives.Designed and implemented the Rosslyn Lecture Series to familiarize and train employees about the issues that were of critical importance to corporate clients.

    • Senior Associate
      • Aug 1990 - Sep 1991

      Managed daily operations and directed the expansion of two contract-based work assignments under the Department of Energy and the Department of Labor.

    • Senior Marketing Analyst / Senior Consultant
      • Mar 1986 - Aug 1990
      • Bethesda, MD

      Supported senior management strategic planning and marketing initiatives directed by the Office of the Chairman and CEO. Assisted senior VP's in securing numerous successful proposal initiatives.Managed SAS, SPSS database development initiatives to improve client reporting and monitoring capabilities and assisted in training initiatives to support these initiatives.Served as an on-site project manager at the Environmental Protection Agency. Contributed to the expansion of on-going support operations.

  • CSR, Incorporated
    • Washington D.C. Metro Area
    • Research Assistant / Associate
      • Aug 1982 - Mar 1986
      • Washington D.C. Metro Area

      Supported eleven separate public/private sector work assignments for clients requiring technical, policy, and program management support.Co-authored one of the first technical training manuals for supportive service organizations serving the homeless.

Education

  • 1992 - 1997
    The George Washington University - School of Business
    MBA, Strategic Planning / Economics
  • 1978 - 1982
    Bucknell University
    Bachelor of Arts, Economics
  • Vestal Central High School

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