Experience

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  Best Buy

  • Annapolis, Maryland, United States

  • Technical Retail Sales Advisor (Seasonal)

    • Nov 2021 - Jan 2022
    • Annapolis, Maryland, United States

• 

  MarketSource Inc.

  • Alpharetta, Georgia, United States

  • Technical Sales Representative

    • May 2021 - Nov 2021
    • Alpharetta, Georgia, United States

• 

  freelance

  • Annapolis/Baltimore/Washington, D.C. Area

  • Digital Business Professional

    • May 2020 - Jun 2021
    • Annapolis/Baltimore/Washington, D.C. Area

• 

  Applause (uTest)

  • Greater Boston Area

  • Freelance Mobile and Web Functional Tester

    • Oct 2013 - Jun 2021
    • Greater Boston Area

    Functional testing of iOS and Mac OS X applications. I specialize in exploratory testing. Areas of applications covered include entertainment, education and human resources.

• 

  Staples

  • Annapolis, Maryland, United States

  • Technical Sales Representative

    • Nov 2020 - Feb 2021
    • Annapolis, Maryland, United States

• 

  Mosaic Sales Solutions

  • Jacksonville, Florida

  • Event Sales Representative

    • Jul 2019 - May 2020
    • Jacksonville, Florida

    Drive sales, advocacy and brand awareness of HP Products. Actively engage customers with compelling demonstrations of HP features. Generate in-store buzz through passion and engagement for the HP Brand. Build strong professional relationships with all in-store personnel. Ensure that HP in-store displays are clean, functional, and ready for demonstration. Gather competitive intelligence on specific price moves, new products

• 

  MarketSource Inc.

  • Alpharetta, Georgia

  • Shared Retail Services Representative

    • Nov 2013 - Jun 2019
    • Alpharetta, Georgia

    Represent several, brand name clients in leveraged support as a third party for vendors. Build business relationships with vendors and clients. Perform audits of merchandise and products. Provide product knowledge and selling strategies to retail sales associate clients.

• 

  Sears Holdings. LLC

  • Annapolis/Bowie, Maryland

  • Various positions

    • Apr 2002 - Jun 2013
    • Annapolis/Bowie, Maryland

    It involved working various positions. Worked as a tool consultant and merchandising customer associate. Jobs entailed advising customers on selection of tools, and directing them to their locations. Also involved stocking merchandise, merchandising display, performing inventory control functions, ringing up customers, offering credit and warranty incentives, among many other duties.

• 

  Borders

  • Annapolis, Maryland

  • Bookseller/Information Desk Assistant

    • Aug 2001 - Apr 2002
    • Annapolis, Maryland

    Performed Internet research and point-of-sale transactions, customer service, information resource and inventory control and product facing.

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  EMC

  • Alexandria, Virginia

  • Quality Assurance Specialist

    • Aug 2000 - Apr 2001
    • Alexandria, Virginia

    Produced test scripts using IEEE testing standards. Formatted test plans to these standards. Trained in a Java boot camp class for an upcoming project. Participated in project and departmental meetings. Platform was IBM zOS.

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  Cable & Wireless Communications

  • Vienna, Virginia

  • Testing Coordinator

    • Jul 1998 - Aug 1999
    • Vienna, Virginia

    Assisted in the initiation and writing of test plans and procedures for assigned tasks and projects. Collaborated with programmers on test issues and anomalies. Developed test cases and scripts using manual and automated methods. Maintained bug reports. Platforms were IBM zOS and MS Windows.

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  SCI, Incorporated

  • Alexandria, Virginia

  • Quality Control Analyst

    • Mar 1997 - Jun 1998
    • Alexandria, Virginia

    Wrote test scripts and executed tests for stock monitoring systems. Pair-tested a stock trading application with a developer on the Unix platform. Operationally assessed Y2K source and equipment. Contributed to a Y2K process and procedures publication.

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  CA Technologies

  • United States
  • Software Development
  • 700 & Above Employee

  • Quality Assurance Test Analyst

    • Mar 1996 - Mar 1997

    Tested product changes certifying that the change accurately resolved the problem. Evaluated that the changes did not have a negative effect on supporting components.

  • Systems Engineer

    • Dec 1991 - Mar 1996

    Mentored and provided rudimentary tasks for newly hired, systems engineers. Evaluated and utilized test automation and project management tools for current projects. Quality assurance and technical writing tasks were initiated and executed. Performed programming and support functions for the projects assigned.

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  University of Maryland

  • College Park, Maryland

  • Programmer Analyst II

    • Mar 1991 - Dec 1991
    • College Park, Maryland

    Analyzed and contributed to the design of screens with AMS Painter for the personnel subsystem in the administrative, university environment. Developed applications for the finance department. Platform was IBM 370 MVS using Cobol/2 and CA-Ideal.

• 

  Maxima Computer Systems

  • Rockville, Maryland

  • Programmer Analyst

    • Jan 1988 - Mar 1991
    • Rockville, Maryland

    Systems analysis, design, programming and testing were performed. Participated in the conversion of hierarchical database system to a relational database system across platforms. Contributed to the initial design of screens and CRUD programs for a collection system. Developed and tested application programs for a universal licensing and permits system. Performed Y2K maintenance changes to the capital improvement system.

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  Planning Research Corporation, Public Management Services

  • McLean, Virginia

  • Software Engineer

    • May 1987 - Jan 1988
    • McLean, Virginia

    Performed programming, debugging and testing on real-time, computer-aided, dispatch systems for emergency medical services in DEC PDP MACRO-11 assembly language under the RSX-11M operating system.

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  Planning Research Corporation, Government Information Systems

  • Upper Marlboro, Maryland

  • Associate Programmer Analyst

    • Mar 1985 - May 1987
    • Upper Marlboro, Maryland

    Maintained and supported fifteen county application systems including Personnel and Payroll.

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  Steptoe & Johnson LLP

  • Washington, D.C.

  • Computer Operator/Programmer

    • Jan 1984 - Mar 1985
    • Washington, D.C.

    Performed computer operations, analysis, programming and testing for law firm applications including time, billing, general ledger, expense reimbursement, employee leave and docket systems. Was assigned to work in the accounting department and tasked with many other special projects

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  Beers & Associates, Incorporated

  • Bethesda, Maryland

  • Computer Operator/Programmer

    • Jul 1976 - Jun 1983
    • Bethesda, Maryland

    Tasks included analysis, programming, testing and operations for a law firm service bureau. Assisted in hardware/software installation for Steptoe. Worked with the vice president on software systems generations and applying patches to the operating systems. Initially learned IBM BAL.