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Michael Mulgrew is a seasoned sales professional with extensive experience in life insurance, fixed annuities, and long-term care insurance. He has held various leadership roles, including Sales Manager at Transamerica Agency Network, Inc. and Division Manager at Avon. Mulgrew has a strong background in team management, sales strategy, and customer service. With a degree in Journalism from Ball State University, Mulgrew has honed his skills in communication, marketing, and sales. He has worked with various companies, including Reliant Direct Insurance Services, Inc., QB Medical, Inc., and LTC Financial Partners. Mulgrew's expertise spans multiple industries, including insurance, healthcare, and retail. He is well-versed in sales management, customer service, and leadership development. As a seasoned sales professional, Mulgrew has a proven track record of success in driving sales growth, improving customer satisfaction, and building high-performing teams.

Experience

    • Account Executive
      • Jun 2016 - Present
      • Greater San Diego Area

      * Sell life insurance virtually.* Speak with anywhere from 10-30 warm transfer leads daily * Answer potential clients questions about life insurance products and make recommendations* Stay in contact with client throughout the sales cycle which could be upwards of 4-6 months* Upsell clients to more coverage to increase annual premium* Sell clients to accept higher premium based upon higher rating than originally quoted

  • Mulgrew Medical Rep Group
    • Greater San Diego Area
    • Owner
      • Jun 2014 - Jun 2016
      • Greater San Diego Area

      MMRG is an Independent sales organization representing DME's for rehab as well as pain solutions, both OTC and pharmaceutical compounds. MMRG's area of expertise allows us to call on orthopedic and spine surgeons whose primary focus is work comp, as well as podiatry offices, physiatrist, pain management, rehab facilities and physical therapists. MMRG is based in San Diego and covers all of the Southern California. MMRG works with manufacturers that sell both direct and exclusively through a distribution network.

    • Sales Manager
      • Jan 2014 - May 2014
      • San Diego

      QB Medical provides veterans and civilians with medical products and customer service. QB is a SDVOSB distributor that sells medical supply's, devices, pharmaceuticals and capital equipment and sells into the VA, DoD or commercial hospital, clinic or medical centers. QB is contracted through GSA and has both DAPA and FSS approved price guides.

    • Sales Manager
      • Apr 2012 - Dec 2013
      • Greater San Diego Area

      I helped move individuals careers to the next level by offering an opportunity to review what it is we did at Transamerica or assisted in planning for all of those risks in life that individuals don't want to think about. Whether it was life insurance, annuities or long term care, I assisted in putting together a structured plan that made sense and was financially affordable. This was accomplished using both an inside and outside selling approach.

    • Sales Manager
      • Nov 2009 - Mar 2012

      I represented the largest brokerage of Long Term Care Insurance in the United States and specifically in San Diego, CA. Sales were conducted both as inside and outside formats.

    • Owner
      • Dec 2004 - Nov 2009

      Owner/operator of this cafe that specialized in corporate breakfast and lunch catering as well as the wholesaling/reselling of packaged food. At our peak in late 2007 n early 2008 we had gross sales of roughly $45-50k per month. We primarily catered to law, architect, CPA and advertising firms as well as a substantial amount of business with pharmaceutical reps. Our packaged foods were sold on college campuses, hospitols and local coffee shops.

  • Avon
    • Pasadena, Ca
    • Division Manager
      • Sep 2002 - Apr 2004
      • Pasadena, Ca

      *Manage a $38+ million Division. *19 direct reports *11 retail stores that sold product, housed managers and provided training to staff *Performance management of all team members, which includes hire, fire, train and tracking. *Responsible for setting sales targets and performance managing on the results. *P & L management for entire team--budget of roughly $460,000. *Presentations to 100+ people *Took over Division in July 2003. *Results were down to PY by $103,930(.6%) and finished year-end up $586,229 (1.7%). *Increase of $690,159 *Lowered Sales to Debt ratio from 1.9% to 1.7% *Growth of business indicators *New Sales Reps from 2.9% to 3.3% *Total Reps from 2.9% to 5.2% *MLM Reps went from down .2 vs EOY '02 up 4.6 (averages per manager) *1st Qtr '04 results: Sales Plan of 8.1% *Sales finished above plan by $65,556 (.7%) *Total sales: $9,666,197--up $737,603 (8.3%)

Education

  • 1989 - 1994
    Ball State University
    Journalism/TComm, Advertising

Suggested Services

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Industry Focus. “Insurance and Risk Management”

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