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Michael Monaghan is a seasoned executive with 20+ years of experience in executive management, contract negotiation, financial services, sales management, and outsourcing management. He has held senior roles at Aspen Woods Risk Solutions, GMAC/ALLY Bank, Wachovia/Wells Fargo Bank, and AT&T Solutions. Monaghan has a strong background in strategic consulting, outsourcing governance, and financial services management.

Experience

    • Managing Director
      • Mar 2010 - Present
      • Charlotte NC

      Strategic Consulting Outsourcing/Offshoring Governance for ITO BPO and KPO services Executive in Residence for Duke University Offshoring Research Network Fuqua School of BusinessSupplier Management and Contract Negotiations for BPO,KPO,and ITO servicesOperational Risk and Regulatory Management for Financial Services and Healthcare Industries

  • Aspen Woods Risk Solutions
    • Charlotte, North Carolina Area
    • Chief Executive Officer and Founder
      • Jan 2014 - Present
      • Charlotte, North Carolina Area

      AspenWoods Risk Solutions was founded by a Senior team of former Bankers and Technology Executives, with nearly a century of experience managing sourcing, procurement, outsourcing and offshoring programs for a number of the nation’s leading financial services companies. Partnering with SLK Group, a global leader in financial services software solutions, the AspenWoods Risk Solutions’ team has leveraged their supplier management expertise to enable financial institutions to better assess, manage and reduce their enterprise-wide vendor risk in real-time through SRV360™, a robust technology solution designed to help you to comply with today’s challenging regulatory environment.

  • GMAC/ALLY Bank
    • Charlotte, North Carolina Area
    • Executive Global Director
      • Jun 2009 - Jun 2010
      • Charlotte, North Carolina Area

      Supplier Management Governance, Regulatory and Risk for $2B spend Governance and Risk Management for Outsourcing/OffshoringRegulatory interface to Fed, OCC, FDIC

    • Senior Vice President- Managing Director
      • Nov 2004 - Jul 2009
      • Charlotte NC

      Head of the Strategic Outsorcing/Offshoring program. Developed and implemented the Enterprise strategy for the corporation. Managed the the Strategy, Governance and implementation of all outsourcing /offshoring services for the bank.

    • Managing Partner Sales and Marketing
      • Oct 2002 - Oct 2004

      Developed and executed Sales and Marketing strategy to win $200m to $1.2b outsourcing engagements in the Financial Services IndustryManaged and directed sales of senior Partner team to capture Networking Outsourcing EngagementsManaged P&L for the outsourcing portfolio.

    • Client Partner
      • Oct 1997 - Sep 2002

      Developed Engagement strategy to close strategic outsourcing deals.Closed and captured $3 b in financial services networking outsourcing deals. Bank One, General Motors, CitibankManaged P&L for the delivery of complex outsourcing.

Education

  • 1974 - 1978
    Bloomfield College BA Finance
    Bachelor of Arts (B.A.), Business Management
  • Bloomfield College
    BA, Finance
  • Duke ORN Executive in Residence

Suggested Services

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Industry Focus. “Financial Services”

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