Experience

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  ARC Resource Imaging

  • Customer Service Representative

    • Jan 2007 - Present

    Multifaceted Customer Service professional, responsible for oversight and execution of print production across multiple media.Provided personal delivery of final goods for customer.

  • Customer Service Professional

    • 2002 - Present

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  Queen City Repro Graphics

  • Customer Service Representative

    • Jan 2004 - Jan 2007

    Customer service generalist responsible for the print production process for multiple customers.

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  Ohio Blueprint

  • Order Personnel

    • Jan 2002 - Jan 2004

    Customer Service representative responsible for filling customer orders and billing invoices.Duties included preparing orders digitally for production; scanning, cropping and generally manipulating customer supplied hard copies to assure high production quality.

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  Cincinnati Milacron / Cincinnati Machine

  • Photo Drafter / Engineer Draft Organizer

    • Jan 1979 - Jan 2002

    Organized history engineering drawings in computer files that displayed drawings in the matrix to be viewed and printed.Responsible for training co-ops and temps on to ensure machinists and buyers have accurate drawings to work from.Trouble shoot drawings to ensure correctness of outside work. Some drawings dating back to 1911.Scanned 35MM cards and cleaned drawings that improved viewing.Formulated engineering drawings from 35MM cards.Printed drawings on multiple mediums including bond, vellum, and Mylar paper.Pulled cards from the automated card file.Ran tapes for tag orders.Applied just in time methods for entering prints into the matrix system for easy access of details.