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Michael Lafferty is a seasoned IT professional with 20+ years of experience in PACS administration, troubleshooting, and training delivery. He has held various roles, including IST Manager, Software Engineer, and PACS Administrator, at top institutions like the University of Maryland Medical System and Johns Hopkins Hospital. Lafferty has expertise in Windows Server, Linux System Administration, and workflow analysis. With a Bachelor of Science degree from the University of California, Berkeley, he has developed strong technical skills and a passion for delivering exceptional customer support and mentoring.

Experience

    • IST Manager
      • May 2019 - Present
    • PACS Administrator
      • Oct 2012 - Present

      Maintain all radiology applications and servers, troubleshoot user issues, and train new and existing users. Serve as point of contact for six application vendors.

    • Software Engineer
      • Mar 2011 - Oct 2012

      Managed enterprise image archive and all specialty imaging systems. Provided advanced problem solving support for radiology PACS team. Monitored overall system health and responded to server problems.

    • Senior Programmer/Analyst
      • 2009 - 2011

      Supported physicians and technologists throughout the hospital with troubleshooting problems concerning software, hardware, and modalities. Trained users in all radiology applications. Validated radiological exams to ensure proper billing. Supported existing workflows and generated new workflows ...

    • PACS Administrator
      • 2003 - 2009
      • Santa Rosa, CA

      Sole administrator responsible for PACS workstations and their maintenance for a 346 bed institution. Oversaw imaging database and troubleshot all imaging modalities at three different sites. Corrected department IT issues (software/hardware/network), trained end users, and responded to all techn...

Education

  • 1996 - 1999
    University of California, Berkeley

Suggested Services

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Industry Focus. “Computer Software”

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