Bio
Credentials
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Court of Master Sommeliers Introductory Level
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Experience
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Retail Store Manager
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Manager
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Jul 2016 - Dec 2020
• Responsible for front of house operations and daily floor operations • Fine dining, One Michelin Star property, averaging 150-250 guests daily and $7 million in revenue annually• Managed staff of 40+ employees• Maintained cash handling practices and safe tracking• Processed bi-weekly payroll and gratuity distributions• Maintained staff human resource files• Responsible for maintaining safe health practices and protocols related to Covid-19 for staff and guests
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Manager
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Nov 2015 - Jul 2016
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Scratch Restaurant
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Mountain View, CA
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General Manager
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Oct 2011 - Jul 2015
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Mountain View, CA
• Responsible for all restaurant operations and maintenance• Up-scale casual restaurant featuring American menu, averaging 200-300 guests daily and $4.3 million in revenue annually• Oversaw 3 floor managers and hourly staff of approximately 65 people• Responsible for hiring and firing of all hourly front of house staff • Managed domestic wine list of approximately 200 selections as well as all liquor, beer and non- alcoholic beverages• Responsible for front of house staff tip distribution and processing payroll
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Alexander's Steakhouse
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Cupertino, CA
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General Manager
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Jul 2007 - Jun 2011
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Cupertino, CA
• Responsible for all front of house operations• Dinner only fine dining steakhouse featuring Japanese influenced menu, averaging 200 guests daily, and $7 million in revenue annually• Oversaw 2 floor managers and an hourly front of house staff and kitchen staff of approximately 40 people • Responsible for hiring and firing of all hourly front of house staff• AAA Four Diamonds 2008-20011, DiRoNA 2009-2011, One Michelin Star 2011
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Spago
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Palo Alto, CA
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Manager, Wine Director
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May 2004 - May 2007
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Palo Alto, CA
Wine buyer / Beverage manager – responsible for monthly purchasing and cost maintenance for wine, beer, liquor, and non-alcoholic beverages. Responsible for wine list and beverage menus. Execution of staff beverage training program.Manage all aspects of front of house operations, including staffing, training, hiring, and daily floor organization.Organized and executed winemaker dinners featuring Wolfgang Puck including Opus One, Ridge, Lewis Cellars, and Shafer.
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Paolo's Restaurant
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San Jose, CA
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Assistant Manager, Server
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Mar 1997 - May 2004
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San Jose, CA
Successfully manage all front of house responsibilities. Manage staff scheduling, hiring/terminating, and employee training.Oversee day to day floor operations, and facility management and maintenance.Wine buyer – work with vendors, and represent restaurant at wine seminars and tastings.
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Garardo's Cafe Italiano
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Naperville, IL
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Manager, Server
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Aug 1986 - Feb 1997
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Naperville, IL
Developed and managed wine list.Managed daily bank.
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Education
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1990 - 1994University of Illinois at Urbana-Champaign
Bachelor of Arts (B.A.), Film/Cinema/Video Studies -
Naperville North High School
Suggested Services
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Industry Focus. “Restaurants”
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