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Michael Klassen profile image

Michael Klassen

Company Owner at Crema Co
Intro Book
Seasoned customer service and sales professional with expertise in specialty coffee and workplace experience.
  • Claim this Profile
Location
Newburgh, New York, United States, US
Languages
  • English -
  • Arabic -
Skills
  • Customer Service
  • Sales
  • Coffee
  • Management
  • Account Management
  • Show all
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Bio

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Topline AI
Michael Klassen is a seasoned professional with 6+ years of experience in customer service, sales, and management, with expertise in specialty coffee and workplace experience. He has worked with various coffee companies, including Crema.Co, Blue Tiger Coffee Service, Inc., and Ebony Coffee Service, providing exceptional customer service and management skills. He also holds certifications in instructional design and the neuroscience of learning.

Credentials

  • The Neuroscience of Learning
    LinkedIn
    May, 2019
    - Jun, 2026
  • Instructional Design: Models of ID
    LinkedIn
    Apr, 2019
    - Jun, 2026
  • Overcoming Procrastination
    LinkedIn
    Apr, 2019
    - Jun, 2026

Experience

  • Crema Co
    • Company Owner
  • Crema.Co
    • New York, United States
    • Company Owner
      • Dec 2017 - Present
      • New York, United States

      There are alot of cool coffee roasters out there, and each has a few cool coffees you will want to try. We bring them all under one roof, as a one stop shop for specialty coffee for home and the workplace. You have your choice of over 65 roasters, 1000+ coffees and some of the rarest, highest r...

  • Various Coffee and Technology Related Companies
    • Greater New York City Area
    • Managing Director
      • 2017 - Jan 2022
      • Greater New York City Area
  • Blue Tiger Coffee Service, Inc.
    • Seattle, Washington, United States
    • President
      • Feb 2008 - May 2017
      • Seattle, Washington, United States

      Pioneering the Workplace Experience industry as an early adopter and disruptor. Blue Tiger specifically brings in coffees from the finest 3rd wave, direct trade coffee roasters along with organic, artisan teas in our 1) Coffee and Tea channel. A large variety of local, healthy snacks all showca...

  • Ebony Coffee Service
    • Sales & Customer Service
      • Sep 2004 - Jun 2007

      Office coffee service in Phoenix AZ.

  • Coffee Butler
    • Customer Service and Management
      • Feb 2002 - Aug 2004

      Office Coffee Service in Washington D.C.

  • Vittoria Coffee Roasters
    • Roast Master
      • Apr 2000 - Feb 2002

      Wholesale Specialty coffee roaster.

Suggested Services

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Industry Focus. “Retail”

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