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Michael J Roland is a seasoned healthcare executive with extensive experience in management, strategic planning, and team building. He has held executive director and owner positions at AseraCare Hospice - Boston and Braemoor Rehabilitation and Nursing Center, respectively. Roland has also served in the U.S. Military as a Retired Navy Captain and has a strong background in marketing and public speaking. As a healthcare administrator, Roland has demonstrated expertise in operational management, quality improvement, and financial management. He has a proven track record of increasing revenue, improving patient outcomes, and ensuring compliance with regulatory requirements. Roland holds a Bachelor of Science degree in Business Administration from Marquette University and is a Licensed Nursing Home Administrator in Massachusetts. With his unique blend of military and healthcare experience, Roland brings a distinctive perspective to the field of healthcare management.

Credentials

  • Licensed Nursing Home Administrator - MA
    -
  • Notary Public
    Massachusetts

Experience

  • AseraCare Hospice - Boston
    • 40 Washington St., Ste. 100 Wellesley Hills, MA 02481
    • Executive Director
      • Sep 2014 - Aug 2015
      • 40 Washington St., Ste. 100 Wellesley Hills, MA 02481

    • Owner - Healthcare Administrator
      • 1987 - 2013

      After 8 years in management, obtained funding and independently purchased facility. Directed 9 departments,150 staff members, to provide short-term rehabilitative/sub-acute care and long-term care to 120 patients. Oversaw sales of $9M annually, payroll of $5.3M annually, showing profit each year.• Successfully transitioned long-term care facility to short-term rehabilitation/sub-acute care facility. • Improved technical skill levels of nursing staff for sub-acute care, increased BSNs by 15% with no increase in P/R; employed second MD as Asst Medical Director to monitor facility’s sub-acute population.• Developed QA program to address quality indicators/measures pertinent to financial operations and patient care.• Obtained 1st JCAHO accreditation in Greater Brockton area. • Was 1st in Greater Brockton area to successfully negotiate lucrative contracts with managed care organizations for short term sub-acute care increasing census by 8% and revenues 18% initially and then 10% annually thereafter.• Evaluated financial reports, department budgets, spending, and renegotiate vendor contracts, to successfully accomplished capital renovations of $550k without incurring added debt with bank loans or lines of credit.• Constructed onsite 6,000 sq.ft. outpatient clinic for rehabilitation services, and became SOLE skilled nursing facility in SE Massachusetts that had onsite outpatient clinic licensed by DPH, increasing inpatient revenue by 7%, and accomplishing 250 outpatient treatment units per week. • 1st skilled nursing facility in Greater Brockton Area to form innovative discharge planning department with dedicated BSN Discharge Planner. Program reduced re-admission rates to hospitals within 30 days of discharge, strengthened facility as preferred provider for area hospitals, and increased short-term census 5%.* Achieved deficiency free status with DPH survey, JCAHO survey, Life Safety& Insurance inspections. 4 of 5 Stars Medicare Rating.

    • Assistant Administrator - Human Resource Director
      • 1979 - 1987

       Provided oversight to facility department heads and supervisors ensuring policies/procedures were properly interpreted, and budgets followed. Established and directed facility wide training program requiring quarterly and annual training of all staff pertinent to job descriptions and overall patient care.  Re-wrote current facility policies and procedures, as well as ensured compliance with state/federal labor law requirements, and proper storage and maintenance of staff personnel/health, and resident medical records.Contributions: Established marketing campaign to make Braemoor’s name synonymous with quality for short-term rehabilitation, effectively competing with 12 similar facilities within 7 mile radius.– Personally designed and developed facility’s web-site; the first SNF web-site in the greater Brockton area.– Designed/established 5 quality brochures covering facility’s services, regulatory scores, and mission statement.– Produced professional marketing video of facility that included staff/patients testaments, and aired on local TV station.– Consistently networked with area hospitals and community organizations, to market services and quality outcomes.– Increased census and sales by ~6%.

    • U.S. Navy Captain [Retired]
      • 1974 - 1996

      United States Navy; Retired Navy Captain (Active Duty & Reserves)*Deputy for Mobilization Readiness for Naval Reserve in New England. *Commanding Officer – 5 commands for Naval Reserve.*Operations Officer, Exercise Ocean Safari, Boston, MA; largest LIVE Naval exercise on East Coast, sailing merchant shipping with escort to England.*OOD, Assistant 1st Lt (Asst Dept. Head), USS Forrestal CV-59.*SOSUS Qualified Duty Officer, Naval Facility, Caribbean Command.

Education

  • Marquette University - College of Business Administration
    Bachelor of Science (B.S.), Major in Business Administration, Minors in Personnel Management and Naval Science
  • University of Michigan

Suggested Services

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Industry Focus. “Health, Wellness and Fitness”

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