Experience

• 

  Mayplas

  • Bury, England, United Kingdom

  • Technical Director

    • Sep 2023 - Present
    • Bury, England, United Kingdom

• 

  Structherm Ltd

  • Meltham, England, United Kingdom

  • Technical Certification Manager

    • Jun 2022 - Aug 2023
    • Meltham, England, United Kingdom

    * Project manage the BBA and KIWA Certification review process to ensure all certificates are reviewed and updated to ensure continuity of cover and coordination of any future updates.* Determining testing programmes and working with accreditation bodies, as required including fire and materials testing.* Coordinating actions with the technical team and other departments to ensure tasks are defined and monitored to achieve deadlines through to completion, ensuring robust document control and maintaining concise records.

• 

  Huntsman Building Solutions

  • King's Lynn, England, United Kingdom

  • Technical Manager (Building Science)

    • Nov 2021 - Apr 2022
    • King's Lynn, England, United Kingdom

    Working as Technical Manager (Building Science) and working closely with the International teams in the US/Canada & the EU to support development and sales of a portfolio of products throughout the UK, extending approvals and certifications of products.* Strategic alignment- worked closely with Commercial team to align technical output/ deadlines and offer best in class customer service.* As the senior technical lead, engaged directly with installers/ specifiers for this segment. Marketing* Created original marketing collateral including CPDs, brochures and technical papers.* Ensured the specification tools such as NBS Source were suitably in place.Advocacy* Developed a Trade Associations Strategy ensuring representation on all stakeholder fronts, creating leverage within the drivers of a ‘fabric 1st’ and ‘better in situ performance’ strategy.Technical Development Work* Worked with certification bodies such as the BBA/ Kiwa.

• 

  K Systems by Kilwaughter Minerals Ltd

  • St. Helens, England, United Kingdom

  • National Technical and Operations Manager- UK and Ireland

    • Aug 2020 - Sep 2021
    • St. Helens, England, United Kingdom

    A senior management role, working for the brand K Systems as National Technical Manager with overall responsibility for local operations at the St Helens and Glasgow sites, including warehousing. Management Team Member * Responsible for leading the Technical function in the External Wall Insulation market segment.* Responsible for leading the daily operations of 2 distribution sites in St. Helens and Glasgow.* Working closely with Commercial, Supply Chain and Operations across all sites on new and existing projects acting as an interface between these functions to ensure best in class customer service.National Technical Manager Role* Responsible for a National team of Technical experts in field based and office based roles, providing leadership and direction to high performing teams.* Working with the Commercial Teams to align technical output/ deadlines.* Manage the technical team to provide high quality and timely advice, query resolution, quotations and specifications keeping within KPIs whilst balancing other departmental projects.* Using data driven tools to analyse and drive performance.* Responsible for creating CPDs and White Papers to support the commercial function.* Working with suppliers including structural engineers to ensure we have the best most cost-effective tested solutions.* Working with certification bodies and test labs doing 3rd party testing such as the BBA, Lucideon, Warringtonfire.Operations Manager Role* Responsible for leading the daily operations of sites in St. Helens and Glasgow.* Each site needed to be highly customer focused, due to deliveries and regular collections by customers from Trade Counters.* Ensuring collaboration and synergies across both sites to act as One Team.* Successfully supporting BSI audits, maintaining: ISO9001, 14001, 45001.Focus on People* I pride myself in achieving high levels of employee engagement, people development focus on a one team culture with the technical and operations team.

• 

  Kilwaughter Minerals Ltd

  • St. Helens, England, United Kingdom

  • National Technical Manager UK and Ireland

    • Feb 2020 - Aug 2020
    • St. Helens, England, United Kingdom

• 

  Hemsec Panel Technologies

  • Merseyside

  • Technical Manager

    • Apr 2016 - Feb 2020
    • Merseyside

    Technical Manager/ Management Team Member for both Controlled Environments & SIPS.A senior management role, supported by my management and technical experience, working most closely with the Operations and Commercial Teams.Management Team Member * Provided strategic technical direction to the company including product, compliance, fire test strategies.* Created and managed frameworks and processes including strategic projects.Project Management* Managing cross-functional project teams using outside consultants/ partners as needed. Examples include: 1. Implementing the transition from ISO9001:2001 to 2015 within 9 months.2. Achieving the CE Marking/ETA for our SIPS range within 7 months.3. Delivery of a 20 year strategic supplier partnership.4. Project managed the company’s first CRM system.5. Leading marketing value propositions projects.6. Completion of full suites of tests to achieve current and future standards improving product declarations.7. Improvements to the operations of the Lab and Production departments by creating and implementing a Quality Plan for Factory Production Control.Compliance- Management Systems & Certification * ISO9001:2015. Introduced and implemented the transition from ISO9001:2001 to 2015. I drove this change through the whole company achieving this in 9 months.* CE Marking for both production lines.* Principal contact for certification audits working with key suppliers. (BBA, BRE, FM Global, BM Trada, STA Assure)Technical Support (Internal and external customers)* Management of 3rd party Structural Engineers.* Provided technical expertise to sales personnel and customers.Advocacy* Attendance and lobbying activities to ensure strategic alignment..* Principal contact for Trade Associations including EPIC, STA, MPBA & CEBA. Marketing* Gave technical direction to Marketing in order to aid focused project campaigns including the writing of technical installation manuals, datasheets and other collateral.

• 

  Saint-Gobain Isover

  • Runcorn, Cheshire

  • Technical Manager

    • Apr 2008 - Apr 2016
    • Runcorn, Cheshire

    Technical Manager for both Buildings & Technical InsulationA diverse role, supported by my commercial experience, requiring competencies in many areas including the following:Project Leadership* Leading key strategic projects using structured and defined management techniques* Managing cross- functional project teams * Led the successful UK CE marking implementation project.Marketing* Give direction to Product Managers & Marketing team in order to develop customer focused campaigns including the writing of technical installation manuals, approved CPDs and other collateral. * Cross-functional work within Saint-Gobain Habitat programme.* Won the Annual Marketing Initiative of the Year Award in 2014 (runner-up in 2013)Technical Sales Support (Internal and external customers)* Provide technical expertise on high end specifications and support to sales * Provide technical advice and support to our call centre the Technical Advice Academy* Developed Performance Specification documents including NBS/ NES* Manage relationships and offer support to key specifiers, consultants, mechanical engineers and other key decision makers * TIPCHECK Engineering qualificationNPD/ Certification * Ensure that the all UK made and European portfolio products meet all regulatory requirements and coordinate relevant testing to achieve current and future standards * With the Quality Department, lead investigations into product complaints to ensure effective resolution and product improvementsTraining * Developed courses and led training for internal & external customers at the national training academies.International Marketing * Close relationships with the International Business Unit to drive forward projects, technical developments and specifications for the UKAdvocacy * Pro-actively attend Trade Association meetings including TIMSA (Chair of the Energy Efficiency Working Group)External affairs * Communicate regularly with certification & other bodies

• 

  Saint-Gobain Isover UK

  • France
  • Wholesale Building Materials
  • 700 & Above Employee

  • Regional Sales Manager/ Key Account Manager

    • Nov 2005 - Apr 2008

    Internal restructuring created some new opportunities. My role incorporated:* Full responsibility for all commercial and specification aspects in the NW region* 3 strategic areas: structural, industrial and blown wool businesses. * Key Account Manager of the FGF Group. * Maintaining and improving key targets such as £/Tonne, Product mix, Tonnage and Aged Debt * Specification activities- particularly with housebuilders & main contractors* Designed, implemented & manage Insulation Training Courses at 3 centres in the UK * Close ties with marketing in developing key customer literature campaigns * Close relationships with sister company British Gypsum to drive forward parallel business synergies- ‘Symbiosis’* Member of the SGI Innovation Committee and the Quality Committee

  • Industrial Sales Manager/ Key Account Manager

    • Apr 2004 - Nov 2005

    Worked from July to November on a national basis managing all accounts within our Industrial division. * GRM Key Account Management * Additionally given the role of FGF Key Account Manager. * Maintaining and improving key targets such as £/Tonne and Aged Debt.April 04- July 05 - British Gypsum- Isover LtdNorthern Sales Manager My role was to manage all the Industrial insulation business for the Northern half of the UK. * Business development through 3 major customer groups* Key Account Manager responsibility for the GRM Group * Working closely with industrial contractors to understand market needs* Working closely with other Isover group companies and departments * Introduction of new innovative products to market* Maintaining and improving key targets such as £/Tonne and Aged Debt