Experience

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  Positively Outrageous Service, Inc.

  • Texas, United States

  • President

    • Jan 2018 - Present
    • Texas, United States

    People are searching and questioning their roles and positions more than ever. Helping them be part of the tornado of business instead of the victim of it is the key to creating and "own it" culture. And when people own their positions and influence THAT's when your vision becomes a reality.

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  MDH Igniting Performance Inc.

  • Carrollton

  • Founder and Chief Igniter!

    • Jun 1995 - Present
    • Carrollton

    President of Igniting Performance, a Dallas based company that specializes in the skills of sales, customer loyalty and leader-ship. Over the last 20 years, Michael has delivered professional motivational speaking and training program engagements and customized training to organizations across this country and abroad.With a highly interactive style, Michael's unique delivery cements his ex-pertise in the minds of his attendees to ignite the tactics and techniques necessary to approach their jobs "on purpose" with an attitude of owner-ship and professionalism. Michael uses his rich background to drive home his message that business is and will always be about "people". "How we approach our customers both internal and external will set us apart from all our competition."Effective training combines the right informational tools with the right amount of motivation. Motivation alone is fleeting, but the right tools with-out motivation are lifeless... He provides both - therefore, getting results that matter. His highly contagious passion for business has earned him the loyalty of many repeat customers such as Bank of Montreal, Aflac, ALLTEL, Knight Ridder, KRLD Radio, Erricson, SYSCO Foods, Dryers Grand Ice Cream, VHA, Novation, Comcast, California Press Association, and many, many more.

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  Air Conditioning Contractors of America (ACCA)

  • Cincinnati, OH

  • Opening Keynote Speaker

    • Oct 2016 - Oct 2016
    • Cincinnati, OH

    Service Leadership is all about creating a culture where leaders are true coaches of influence. Mastering those tornados rang true as we started out an amazing conference as the keynote speaker with the most important topic of success...Creating a culture of influential people.

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  Health Connect Partners

  • United States
  • Hospitals and Health Care
  • 1 - 100 Employee

  • Opening Keynote Speaker for Hospital IT and Radiology Leaders

    • Oct 2016 - Oct 2016

    IT and Radiology Leaders are taking the future by storm in breaking down silos and creating the future of Health Care. But as the opening Leadership Keynote Speaker we started out by focusing on creating ownership in the roles we play and the influence we wield...On Purpose!

  • Motivational Keynote | Mastering the Tornado!

    • Oct 2016 - Oct 2016

    Mastering the Tornado of our busy lives takes skill sets and drive. This opening Leadership Keynote got them connected and and focused on the skills sets we use to become people of influence!

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  Copier Dealer Association, (CDA)

  • Napa, CA

  • Closing Keynote Speaker | Number 1 On Purpose!

    • Oct 2016 - Oct 2016
    • Napa, CA

    An intimate group of business owners gather to mastermind and connect as iron sharpens iron! As Leaders NOTHING gets accomplished without creating ownership with our people. We ended with a bang and a bag full of ideas to create a culture of success!

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  Isabella Bank

  • Mount Pleasant, MI

  • Full Day Sales Training | Sales Secrets of the 1%er's!

    • Oct 2016 - Oct 2016
    • Mount Pleasant, MI

    How do you change a culture that sees service and sales as two different things, where opportunities to serve our customers are left on the table because of a "fear" of selling? Tearing down walls to ignite a culture where selling IS service and service is involvement is setting up Isabella Bank to change the whole customer experience, deepen relationships and create unparalleled loyalty!

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  Summer Santa

  • Irving, TX

  • Emcee for annual fundraiser

    • Sep 2014 - Sep 2014
    • Irving, TX

    One of my favorite days of the year is helping the good people of Summer Santa raise money to help the children of Tarrant County in TX in so many ways... my favorite, blessing hundreds of underprivileged kids with the opportunity to go to summer camp. Many for the first time in their lives. Co-Hosting with my good friend Professional Speaker Christine Cashen, we started the "Woodstock" theme and Sonny and Cher... I was Cher. ...epic

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  HomeWell Senior Care

  • Las Vegas, NV

  • Franchise Owner Conference Half Day Session

    • Sep 2014 - Sep 2014
    • Las Vegas, NV

    When you are the owner and operator of your own franchise you know darn well the chaos that ensues in getting it done everyday. Mastering the Tornado we the Half Day Leadership Training that added skills sets to be that Master and be a TRUE person of influence for success... On Purpose.

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  Hope Women's Center of McKinney

  • McKinney, TX

  • Emcee for their annual fundraiser

    • Sep 2014 - Sep 2014
    • McKinney, TX

    Master of Ceremony with keynote speaker Senator Rick Santorum for a marvelous group of power people helping women in crisis. We raised almost $650,000.

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  MFA Oil Company

  • Kansas City, MO

  • Closing Keynote Speaker for the Sales Managers Meeting

    • Sep 2014 - Sep 2014
    • Kansas City, MO

    New Season, New Team, New Attitude. That's was the theme and focus that put the cap on a great meeting for the MFA Oil. Power house team and a great Leadership Keynote session sent this team off on a very high note ready to hit the ground running and apply the skills necessary to be a person of influence.

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  First Midwest Bank

  • Bolingbrook, IL

  • Keynote Speaker for Leadership Meeting

    • Jul 2014 - Jul 2014
    • Bolingbrook, IL

    Building momentum through leadership, engagement of employees and motivating sales, tall order but we expected nothing less from this great group of professional people of influence. As the keynote leadership speaker my job was to emphasize that we are called to create this momentum of success and not just be a victim of it. If we don't know how we got here then let's just enjoy the roll while it lasts because who knows when it will happen again! Ha, not so with this group! They are on fire and know why and how they got here and more importantly how they will use their influence to keep the party growing!

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  Aflac

  • Columbus, GA

  • Triple Crown Sales Keynote Speaker

    • Jul 2014 - Jul 2014
    • Columbus, GA

    This is the 9th year in a row that I have had the pleasure of being the Sales Keynote Speaker for the Aflac Triple Crown event for their first year sales superstars. I'm part of the family and I wouldn't have it any other way.

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  AIBTM

  • Orlando, FL

  • Kickoff Motivational Keynote Speaker

    • Jun 2014 - Jun 2014
    • Orlando, FL

    Opening Keynote Speaker for The Americas Incentives, Business Travel and Meetings Expo. How do you motivate focus and set the tone right for an audience of the industries leading meeting planners influencers… You connect skill sets that get lost in the tornado of business and remind and ignite and audience that success in NOT genetic… you create a culture of success… ON PURPOSE!

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  Texas Farm Bureau Insurance Companies

  • Waco, TX

  • Business Trainer | Motivational Speaker | Being #1 On Purpose

    • Jun 2014 - Jun 2014
    • Waco, TX

    Secretaries of the Texas Farm Bureau offices from all over Texas gathered to add to the skill sets that help them be the tremendous people of influence in an industry that is always in the Tornado. Business training session all day equipping and igniting the 500+ audience to be #1 on purpose. A third session was a motivational keynote to the corporate employees at their YES rally to take ownership of their personal realms of influence and be a part of the this tornado of business and not it's victim. We create the culture we work in… let's do it On Purpose!

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  Eye Recommend

  • Edmonton, Canada

  • Igniting a Culture of success closing business keynote speaker

    • May 2014 - May 2014
    • Edmonton, Canada

    Igniting an amazing group of very fun, let me say that again, very fun people that work in the optometry field. Professionals wanting to know the secrets to impacting and creating a culture where we rise to the occasion, own our positions and become a part of the tornado instead of the victim of the tornado of business!

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  Hanley Wood

  • Alexandria, VA

  • Leading a culture of success, leadership keynote speaker

    • May 2014 - May 2014
    • Alexandria, VA

    Remodling Leadership Conference in Alexandria. Hanley Wood gathers the most influential leaders every year to equip and ignite the industry of remodelers. My leadership focus keynote was right after a very challenging conversation with a government industry representative giving a state of the union address. Challenging times call for people and leaders of influence to rise and ignite a culture that comes together during such tornados… What is you job as that leader?

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  St. Lukes Parish

  • Temple, TX

  • Igniting your faith

    • Apr 2014 - Apr 2014
    • Temple, TX

    3 day lenten retreat speaker for the fabulous parish of St. Luke's in Temple TX. In this Lenten retreat we focused on igniting your own relationship with our Lord first, day 2: Become that person of impact to your own realm of influence and day 3: Becoming part of the world wide church the is the light to a world that needs it.

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  St. Ann Catholic Church

  • Coppell, TX

  • Ignite your faith

    • Apr 2014 - Apr 2014
    • Coppell, TX

    3 day Lenten retreat speaker for the fabulous parish of St. Luke's in Temple TX. In this Lenten retreat we focused on igniting your own relationship with our Lord first, day 2: Become that person of impact to your own realm of influence and day 3: Becoming part of the world wide church the is the light to a world that needs it.

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  MDRT

  • Kuala Lumpur, Malaysia

  • Sales Secrets of the 1%er's Keynote

    • Feb 2014 - Feb 2014
    • Kuala Lumpur, Malaysia

    The MDRT (Million Dollar Round Table) Experience in Malaysia. Day two and half way through the event my position was to motivate and equip a 5000 participant audience to take their sales careers to a level of Whoo! From now on in Asia I'm known as the King of Whoo!

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  NET Ministries

  • West St. Paul, MN

  • Leadership Training | Laying the foundation for an effective youth ministry leader II

    • Jan 2014 - Jan 2014
    • West St. Paul, MN

    Addressing the challenges of what makes an effective leader and what we need to do "on purpose" to be people of influence in our parishes.

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  Comcast Business

  • Seattle, WA

  • Closing Motivational Speaker | Being #1 on Purpose

    • Nov 2013 - Nov 2013
    • Seattle, WA

    The Comcast Business Professionals of the North West Region were sent off to their master their tornados as the closing keynote speaker. This is the second time working with this region in a long running national relationship with Comcast.

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  Redwood Collaborative Media

  • Phoenix, Arizona Area

  • Business Keynote Speaker | Ignition Strategies for Leadership | # 1 on purpose

    • Oct 2013 - Nov 2013
    • Phoenix, Arizona Area

    Opening business keynote programs for the Redwood Collaborative Media: Contact Service and Customer Service Professionals group and The Software Test Professionals events over a 2 month period.

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  BMO Financial Group

  • San Antonio, Chicago, Whistler BC, Banff BC, Phoenix, Nova Scotia

  • Motivational Speaker | Business Trainer | Emcee | Financial Planners Awards Trip

    • Nov 2007 - Nov 2013
    • San Antonio, Chicago, Whistler BC, Banff BC, Phoenix, Nova Scotia

    Every year BMO Financial Planners Group have taken their top sales producers and rewarded them with a 4 day experience to stop the tornado of their businesses and invest in themselves and their success. Michael has been there every year for the last 6, sometimes as their motivational keynote speaker, sometimes as their breakout business trainer and for the last 3 years, all those plus their emcee for the entire event. BMO has had Michael back every year to impact their skill sets and ignite their culture… a perfect fit!

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  Aflac

  • Columbus, GA

  • Triple Crown Winners Award Trip Motivational Speaker

    • Nov 2006 - Nov 2013
    • Columbus, GA

    A repeated event twice a year for the The Triple Crown Winners. This program ends with a motivational keynote on the Secrets of being a 1%er. This program is a standard and has been repeated twice a year for 7 years.

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  Hochheim Prairie Insurance

  • San Antonio, TX

  • Customer Service Specialist | Igniting a customer service culture

    • Oct 2013 - Oct 2013
    • San Antonio, TX

    What does it take to create a culture where your customers feel like a guest? A motivational keynote and training that focuses on the skill sets necessary to build ownership and ignite a culture that provides service on unbelievable levels.

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  PPG Industries

  • Amelia Island, FL

  • MVP Business Solutions Conference | Closing Keynote Speaker

    • Sep 2013 - Sep 2013
    • Amelia Island, FL

    Skill sets that set the best of the best up for owning success and being influential as catalyst of change. Being #1 on purpose!

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  Maxim Integrated

  • San Jose, CA

  • Business Leader Influence | Ignition Strategies for Leadership | Change is the Norm!

    • May 2013 - May 2013
    • San Jose, CA

    Maxim Integrated focuses on what it takes to use their position of leadership and influence to create a culture of ownership and progress in a time of great change.

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  American Remodeling

  • National Sales Trainer

    • Jan 1990 - Jun 1995

    American Remodeling at the time was the worlds largest in home remodeling company. Located in Dallas Texas, I was one of the National Trainers for the organization involved in creating, managing and delivering all training programs system wide.