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Michael Henry is a seasoned logistics professional with expertise in customs clearance, international trade, and transportation management. He has extensive experience in evaluating and analyzing logistics business processes, providing actionable recommendations for digitization, and delivering insight into operational improvement initiatives. With a strong background in business transformation, Henry has worked with various companies, including Bizzy Indonesia, PT Indonesia Comnets Plus (ICON+), PT. BWS Logistics, PT. MSA Kargo, OnTrac, and Norco Delivery Service.

Experience

  • Bizzy Indonesia
    • Greater Jakarta Area, Indonesia
    • Business Transformation Analyst
      • Dec 2019 - 2020
      • Greater Jakarta Area, Indonesia

      Evaluating and analyzing the Logistics business processes thoroughly and holistically include the feasibility, scalability, maintainability, correctness, and comprehensiveness of related Logistic business activities. Deliver insight and actionable recommendations for the potential digitization of current Logistic processes. Being able to see the big picture, understand project objectives and be able to apply the expertise of Logistic business into operational improvement initiatives and implementation planning. Provide insight and recommendations to enhance the operational delivery of Digital solutions. Produces formal documents for the changes in business requirement. Verifies change request properly to reflect business requirements and technical specifications documents. Monitoring, measuring and providing feedback on process performance

  • PT Indonesia Comnets Plus (ICON+)
    • Greater Jakarta Area, Indonesia
    • Business Analyst Logistics
      • Sep 2017 - Sep 2018
      • Greater Jakarta Area, Indonesia

  • PT. BWS Logistics
    • Greater Jakarta Area, Indonesia
    • COO
      • Jan 2017 - Jul 2017
      • Greater Jakarta Area, Indonesia

  • PT. MSA Kargo
    • Greater Jakarta Area, Indonesia
    • Business Development
      • Jun 2010 - Dec 2016
      • Greater Jakarta Area, Indonesia

      Determine a new business project in Logistic, freight forwarding, and courierservices. Consult a prospecting and existing client for their shipment needs toachieve a speedy delivery with cost effective.Ongoing project is in charge of creating product business development andpromoting company product branding to Local and overseas markets.Managing day-to-day operations for worldwide company client that specializedin courier services to delegate and solve every problem on daily operation.Shipping co – ordination with shipping department for all import and exportgood cargo shipment and updating to client on the shipment movement.Strategic planning of daily operations of the Hub warehouse, including peoplemanagement, duty scheduling, transport & delivery management, inventorycontrol, cost center management and preparing work improvement strategieswith customers.Drafting and negotiating contractual commercial terms and conditions onshipment, transportation, and procurement.Customer service and managing customers account and proving strategic supplychain solution and maintenance, monitoring their shipment. Preparing themonthly KPI (Key Performance Indicators) for client’s business review andbusiness sustainability.Identify the training needs for the logistics staff and rectified the cost effectiveways of work process and equipment’s utilization in logistics operation.Identifying, qualifying, and bench marking potential suppliers according to firmSOP. Analyzing roots of a problem and providing solution for internal andexternal services.Reporting to the President Director and Responsible for the day – to – dayoperation of handling and transporting shipment functions involving shipmentplanning, execution, and delivery of the goods to the client.Preparing and reporting for revenue and expenses on overall project account tothe BOD.

  • OnTrac
    • San Bernardino, California
    • Independent Contractor
      • Jan 2001 - Mar 2009
      • San Bernardino, California

      Managing incoming packages on daily basis to be deliver to the customers.Validating physical goods to the firm system making sure all accounted for andsorting it out to each route destination.Managing day – to –day routes for three product services that company offerfor speedy delivery with cost effective.Strategic planning of daily operations of the Hub warehouse, including peoplemanagement, duty scheduling, transport & delivery management, inventorycontrol, cost center management and preparing work improvement strategieswith customers.Customer service and managing customers account and proving strategic supplychain solution and maintenance, monitoring their shipment.Recruiting and planning human resource development for new and existingteam member.Preparing and distributing monthly administration to every staff member.

  • Norco Delivery Service
    • Orange County, California Area
    • Supervisor
      • Oct 1998 - Jan 2000
      • Orange County, California Area

      Managing incoming packages on daily basis to be deliver to the customers.Validating physical goods to the company system making sure all accounted forand sorting it out to each route destination.Managing day – to –day routes for all product services agreement that companyoffer for speedy delivery with cost effective.Strategic planning of daily operations of the Hub warehouse, including peoplemanagement, duty scheduling, transport & delivery management, inventorycontrol, cost center management and preparing work improvement strategieswith customers.Identify the training needs for the new and existing supervisor and rectified thecost effective ways of work process and equipment’s utilization in operation.Manage and maintaining 70 routes daily operations.Customer service and managing customers account and proving strategic supplychain solution and maintenance, monitoring their shipment. Addressing andsolving customer’s operational needs and discrepancy.

Education

  • 1993 - 1997
    Salisbury State University
    Bachelor of Science (BS), Accounting and Finance
  • 1993 - 1995
    Howard Community College
    Bachelor of Science (BS), International Finance

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Technology, Information and Internet”

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