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Bio

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Hello! I'm Michael Hanaway, based in Las Vegas, Nevada. I am fluent in English and have a diverse background in various roles, primarily in the transportation and technology sectors. Currently, I work as an Independent Contractor at Instawork, where I've been for over a year. My previous experience includes professional driving for Uber and Lyft, as well as serving as an IT Technical Recruiter at Robert Half Technology. I hold a Bachelor of Science in Computer Information Systems with a focus on Web Development from DeVry University, where I was a Dean's List recipient. Additionally, I have a Certificate in Fine Art with a Commercial Art emphasis from the College of Southern Nevada. My skills range from customer service to technical recruitment and graphic design, and I'm passionate about delivering exceptional experiences and solutions.

Experience

  • Instawork
    • Las Vegas, Nevada, United States
    • Independent Contractor
      • Sep 2022 - Present
      • Las Vegas, Nevada, United States

  • Uber Rideshare
    • Las Vegas, Nevada Area
    • Professional Driver
      • Aug 2018 - Apr 2019
      • Las Vegas, Nevada Area

  • Lyft
    • Las Vegas, Nevada Area
    • Professional Driver
      • Mar 2018 - Feb 2019
      • Las Vegas, Nevada Area

  • Robert Half Technology
    • Las Vegas, Nevada Area
    • IT Technical Recruiter
      • Oct 2015 - Jul 2016
      • Las Vegas, Nevada Area

      Obtained work for candidates by searching resources, contacting candidates via email, phone, and text, and marketing candidate skill set/experience to client.Determined candidate eligibility and availability to satisfy client requirements for work submission.Coordinated efforts with local directors, strategic accounts, and client resources.Assisted candidates through the hiring process.Getting work for Project Managers/Coordinators, Business Analysts, Business Systems Analysts, Data Analysts, Systems Engineers/Administrators, Business Objects Administrators, System Architects, QA Analysts/Testers, Application Developers/Programmers, Desktop Support, Field Technicians, and more.

  • Eurotek Tunning LLC
    • Las Vegas, Nevada Area
    • SEO Analyst
      • May 2014 - Jul 2014
      • Las Vegas, Nevada Area

      SEO, Product Input Utilizing BigCommerce, Created/Modified Product Description, Researched Competitor Pricing, Determined Product Pricing to Achieve Objectives, Created/Reestablished Links to Content, Improved Search Results

  • DeVry University
    • Henderson, Nevada
    • Full Time Student
      • Jul 2011 - Jun 2014
      • Henderson, Nevada

  • Holiday Inn Hotel & Suites
    • Las Vegas, Nevada Area
    • Shuttle Driver
      • Oct 2009 - Jun 2011
      • Las Vegas, Nevada Area

      Served as Guest 1st Point of Contact, Tailored Guest Experience, Resolved Guest Requirements, Problem Solving, Provided Safe Transportation to Many Popular Strip Locations, Presented an Insider's View of Las Vegas Information, Host, Arranged Reservations and Discounts to Las Vegas Entertainment and Attractions, Security, Front Desk, Event Planning, and Transportation Scheduling/Routing.

  • Desert Cab, Inc.
    • Las Vegas, Nevada Area
    • Driver
      • Apr 2009 - Apr 2009
      • Las Vegas, Nevada Area

      Demonstrated ability to remain tactful, courteous, and resourceful when safely transporting passengers to their given destination. Trusted to handle cash transactions throughout the day and perform an accurate money drop at the end of the shift.

  • Classy Kid Inc.
    • Las Vegas, Nevada Area
    • Information Clerk
      • May 2008 - May 2008
      • Las Vegas, Nevada Area

      Handled miscellaneous customer service and general information calls via the phone or internet. Documented all contacts, actions and responses in customer database.

  • Consolidated Realty, Inc.
    • Las Vegas, Nevada Area
    • Off Premises Contact
      • Nov 2007 - Apr 2008
      • Las Vegas, Nevada Area

      Sales, Direct Promotions, Gifts, Money Handling, Keeping a Bank, Transaction Documenting, Phone Sales and Scheduling, Promoted Brand Image, Up-sell the Guests including Enhancements Guest Experience or Event, Scheduled Preview Package Sales/Tours, Explained Details and Requirements, Verified Guests Met Eligibility Requirements, Determined and Gave Complimentary Gifts for Patronage, Answered Guest Questions About Property Facilities/Services, Received, Recorded, and Relayed Messages Accurately, Completely, and Legibly, Maintained Proprietary Confidentiality, Working Knowledge of Products and/or Services, Prepared and Reviewed Written Documents Accurately and Completely, Supported Team to Reach Common Goals.

  • Cox Auto Mart
    • Las Vegas, Nevada Area
    • Senior Graphic Designer/ Ad Floor Supervisor
      • Apr 2001 - Oct 2007
      • Las Vegas, Nevada Area

      Designed functional layouts and aesthetically appealing digital artwork to successfully promote magazine advertisers, Met all daily schedules/timelines avoiding up to $5,000 fines, Processed photo, art, text files from a wide range of applications/formats and verified all files met project specifications, Located and corrected up to 10 errors per day saving $200 per item, Acted as a liaison to sales reps, clients, and designers to ensure project integrity, Ensured customer satisfaction and increased overall personal client activity, Contributed to hiring, training, motivation and supervision of staff personnel, created team spirit and improved productivity substantially.

  • El Cortez Hotel & Casino
    • Las Vegas, Nevada Area
    • Busperson
      • Nov 1992 - Apr 2001
      • Las Vegas, Nevada Area

      Able to communicate and interact with customers, handle crowds, and put customers at ease. Anticipated the guests’ needs and responded appropriately with a sense of urgency.

Education

  • 2011 - 2014
    DeVry University
    Bachelor of Science (B.S.), Computer Information Systems, Web Development and Administration
  • 1998 - 2000
    College of Southern Nevada
    Certificate of Achievement, Fine Art with Commercial Art Emphasis

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Technology and Software Development”

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