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Michael H. Clerc is a seasoned IT professional with expertise in Business Analysis, Software Project Management, and Banking. He has worked with prominent companies like Credit Suisse and PostFinance Ltd, delivering solutions in Risk and Finance IT, Business Analysis and Solution Design, and Customer Relationship Management. With a strong educational background in Sociology, Information Management, and Project Management, Clerc brings a unique blend of skills to the table. He is fluent in English, French, and German, with limited proficiency in Italian. With over 9 years of experience in the IT industry, Clerc has developed a strong understanding of the importance of effective communication, project planning, and team collaboration. Currently based in the Bern Area, Switzerland, Clerc is well-versed in the local market and has a deep understanding of the banking and finance sector.

Experience

  • PostFinance Ltd
    • Bern Area, Switzerland
    • IT Business Analyst
      • Jun 2015 - Present
      • Bern Area, Switzerland

      Business Analysis and Solution Design (Program CBT).

  • Credit Suisse
    • Bern Area, Switzerland
    • IT Project Manager/BA
      • Feb 2012 - May 2015
      • Bern Area, Switzerland

      IT Project Manager in Risk and Finance IT. Implementation of Basel 3 Regulatory Requirements (FINMA).

    • Switzerland
    • Banking
    • 700 & Above Employee
    • IT Project Manager
      • 2008 - 2010

      Legal & Compliance, Corporate Systems IT

    • Business Project Manager
      • 2005 - 2008

      Customer Relationship Management. Business responsible for Marketing related objects in the company-wide DWH and Datamarts for CRM purposes.

    • Marketing Manager, Business Project Manager
      • 2001 - 2004
      • Zurich

      Customer Relationship Management.

  • AXA Winterthur.
    • Winterthur Area, Switzerland
    • Application Manager and Business Engineer
      • 1995 - 2001
      • Winterthur Area, Switzerland

      Customer Relationship Management. Database Marketing (DBA).

    • Clerk
      • 1993 - 1995
      • Zurich

      Expert in unemployment insurance and professional trainings for unemployed persons.

Education

  • 2011 - 2017
    Fernuniversität Hagen
    Master of Arts (M.A.), Sociology
  • 2012 - 2013
    IFA Berne
    Information Management, Eidg. Diplom
  • 2005 - 2011
    Fernuniversität Hagen
    Bachelor of Arts (B.A.), Humanities and Social Sciences
  • 2001 - 2003
    KV Zurich Business School
    Information Management, Eidg. Fachausweis
  • 2001 - 2003
    KV Zurich Business School
    Project Management, Eidg. Fachausweis
  • 1999 - 2001
    KV Zurich Business School
    Marketing, Eidg. Fachausweis

Suggested Services

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Industry Focus. “Financial Services”

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