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Bio

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Michael Grant is a seasoned sales professional with experience in inside sales, data entry, and team leadership. He holds a degree in Music Business and has honed his skills in customer service, communication, and sales. With expertise in Microsoft Office and Excel, Michael has a strong foundation in business operations and customer satisfaction. He has worked in various roles, including Team Lead/Floor Support Supervisor at Via-Tele, LLC, BDC Consultant at Antwerpen Automotive Group, and Inside Sales at Goldwell. Michael is a skilled singer-songwriter and has a strong musical background.

Experience

    • Kao Brands
      • Nov 2018 - Feb 2019

      Inside salesData entryOrder tracking

    • BDC Consultant
      • Jun 2018 - Oct 2018

      In a Business Development Center, I'm responsible for building a rapport with multiple leads daily within 5 minutes of receiving them through our CRM called Reynolds. Also efficient with Apollo, Dealersocket, and E-Leads. Appointment setting for 3 different Antwerpen dealerships with possible reschedules.

    • Team Lead/ Floor Support Supervisor
      • Mar 2017 - Jun 2018
      • Timonium

      Responsible for a number of call center duties which included supervising and training 20 reps in an Auto Call center. Quality control and coaching on calls and customer rapport. Tracking daily metrics through Microsoft Excel.

Education

  • 2008 - 2008
    Morgan State University
    Music Business/ Music Education/ Vocal Performance, Music
  • 2005 - 2008
    Allen University
    Bachelor of Arts - Candidate, Music
  • 2000 - 2004
    Franklin High School
    General Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Business Services”

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