Bio
Experience
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Kao Brands
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Nov 2018 - Feb 2019
Inside salesData entryOrder tracking
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BDC Consultant
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Jun 2018 - Oct 2018
In a Business Development Center, I'm responsible for building a rapport with multiple leads daily within 5 minutes of receiving them through our CRM called Reynolds. Also efficient with Apollo, Dealersocket, and E-Leads. Appointment setting for 3 different Antwerpen dealerships with possible reschedules.
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Via-Tele, LLC
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Timonium
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Team Lead/ Floor Support Supervisor
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Mar 2017 - Jun 2018
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Timonium
Responsible for a number of call center duties which included supervising and training 20 reps in an Auto Call center. Quality control and coaching on calls and customer rapport. Tracking daily metrics through Microsoft Excel.
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Education
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2008 - 2008Morgan State University
Music Business/ Music Education/ Vocal Performance, Music -
2005 - 2008Allen University
Bachelor of Arts - Candidate, Music -
2000 - 2004Franklin High School
General Studies
Suggested Services
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Industry Focus. “Business Services”
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References
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