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Michael Franklin is a seasoned professional with expertise in process improvement, team leadership, and data analysis, complemented by skills in customer service, call center management, and SAP. He holds a degree from the University of Maryland University College and has experience in cross-functional team leadership and change management.
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2012 - 2018University of Maryland University College
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1998 - 2002****** ***** ********** - ****** ****** ** ******** & **********
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Industry Focus. “Business and Professional Services”
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