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Michael Fathy is a seasoned sales professional with 9+ years of experience in various industries, including real estate, customer service, and management. He holds a Bachelor's Degree in Computer/Information Technology Administration and Management from Academy Mokattam for Modern Science and has professional working proficiency in English and Arabic. He has worked as a Project Manager, Office Manager, Senior Sales Consultant, and Call Center Representative, and has expertise in sales, customer service, Microsoft Office, management, negotiation, strategic planning, and social media management.

Credentials

  • Vodafone
    Vodafone egypt
    Jun, 2012
    - May, 2026
  • vodafone
    Vodafone Egypt

Experience

  • Metal
    • Kuwait
    • Project Manager
      • Dec 2023 - Present
      • Kuwait

    • Office Manager
      • May 2022 - Jan 2024
      • Kuwait

    • Senior Sales Consultant and social media management
      • Dec 2013 - Dec 2022
      • Kuwait

      - selling property in turkey , my role is follow my customers and send them all the new offers and news about the projects.- Strategic Consulting, including business plan & sales strategy development.- handle the angry customer and make new bridge between the company and the customer.- making new offers for the special customers.- Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions.- social media management account such as ( Facebook,Twitter,Instagram,google ads and YouTube) upload text , picture and videos on the company website .- making design banners,flyers and papers .- uploading videos on YouTube channels - making video editing

    • Administrative Assistant
      • May 2012 - Nov 2013
      • Kuwait

    • Call Center Representative
      • Apr 2011 - Apr 2012
      • Egypt

      receiving call from the customer handling all kind the customer as per company policy making outgoing calls and make sure the customer is happy from the service

    • Tour Guide
      • Apr 2010 - Apr 2011
      • Egypt

      Explain the egyptian history to the tourist

Education

  • 2002 - 2006
    acadmy mokattam for modern seince
    Bachelor’s Degree, Computer/Information Technology Administration and Management

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