Experience

• 

  ATLAS (erstwhile Alghanim Freight), Kuwait

  • Kuwait
  • Freight and Package Transportation
  • 1 - 100 Employee

  • Assistant Manager Sales

    • Nov 2021 - Present

    • Interacting with Global Network offices to avail the best service and pricing ability.• Maintaining current client base while expanding company's growth and development in Sales Actuals & Gross Profits.• Plan for future developments & contingencies while considering global economic changes.• Represent and Attend various Freight Network Conferences around the globe to enhance and develop atlas Alghanim existence and strengths.• Responsible for setting an example for the employees by exemplifying and demanding appropriate conduct, behavior, and good work ethics.• Keep proper files and records to ensure offices compliance and ethics are in place.• Assist Sales team in marketing and pricing strategy while supporting them in developing their client base on a quarterly basis.• Regular meetings with staff to understand their challenges and strengths to help the team grow as one unit.• Assist the Senior Managers in preparing a development plan by providing right information’s about shipping / Agents / pricing etc.• Update daily sales information (calls & visits) in CRM system while also assisting the sales team to have it updated on a daily basis.• Negotiate and solve freight or any related issues by directly communicating with the concerned body.• Act as a role model at the workplace by having delivered the company expectations and maintaining quick witted nature at work.

  • Senior Business Development Specialist

    • Nov 2017 - Nov 2021

    •Responsible for creating new business through contact with prospective customers in the assigned market. • Maintaining and developing relationships with customers via meetings, telephone calls and emails.• Visiting potential customers for new business.• Making accurate, rapid cost calculations, and providing customers with quotations.• Negotiating the terms of an agreement and closing sales.• Reviewing your own sales performance, aiming to achieve or exceed job targets set by management.• Gathering market and customer information and providing feedback on market trends.• You will also be involved with identifying new markets and business opportunities.• Maintain daily log of client visits, schedules and cargo opportunity.

• 

  GAC Group

  • Muscat

  • Sales and Customer support

    • May 2013 - Oct 2017
    • Muscat

    • High quality sales of APL and other services offered by shipping and logistics department.• Maintain and develop good and long relations with existing clients and develop new clients.• Setting appointments through email or telephone with the customers in order to meet them and discuss about the APL.• Go through weekly inbound manifests and target new customers.Ensure collection of fully endorsed original bill of ladings freight local charges before releasing delivery order. Principal’s cargo release policy to be strictly followed.Maintain a friendly relationship with the walk-in clients as well as customers to have them working with us for long run.• Prepare a weekly sales pre/post plan, target new customers.Give all customers an excellent service.• Keeping a close relationship with the customers.Answer customer queries e.g. freight charges / ETA / demurrage charges etc. to ensure that customers are satisfied.Settle cash / cheques with Accounts daily; so that no accounts are left open.Weekly report with details of pending delivery order / bank guarantees to ensure that weekly progress is followed up. • Responsible for notifying the clients with any announcement or development in trade.• Responsible for maintaining confidential correspondence with the department.• Monitoring and forwarding of emails, which require urgent action on behalf of entire sales team.Perform tasks delegated or requested within the given time frame.Take personal responsibility for the equality and timeliness of work, and achieves results with little oversight. • Send sales leads, Rate request, Rate quotations, Send Booking Advice for APL and Co-ordinate with vendors when required.Monitor competitor’s activities and report to Sales Manager/Business Manager• Co-ordinate with Sales Manager/ Business Manager and agree on weekly sales call plan. Responsible for collecting Airfreight, demurrage, and APL accounts.

• 

  Reliable Industrial Products

  • U.A.E Dubai

  • Business Developement Officer

    • Mar 2012 - Mar 2013
    • U.A.E Dubai

    • Responsible for maintaining the existing customers as well as generating new business.• Having close relationship with the clients for keeping them happy. • Building relationship with the key clients so that they don’t entertain other competitor brands or products.• Setting an appointment with the clients in order to meet them at their premises for discussing about our product.• Visiting Clients frequently in order to maintain good relation and generate new business opportunities.• Responsible for notifying the clients with any announcement / development in the trade. • Handling/ coordinating quotations documentations & managing timely operations.• Working with Sales /Customer service teams to understand and develop solutions plans to client’s business issues.• Forwarding and monitoring mails, which require urgent action on behalf of the entire sales team in the absence, and also independently corresponding with principals for enquiry’s received from the sales team and direct clients by preparing quotations, faxes and other statements• Negotiating on price when it comes for finalization of purchase. • Responsible for maintaining confidential correspondence within the department. . • Assisting Sales Manager in preparing weekly marketing reports for the principals and also the necessary reports for the management on timely basis.

• 

  Liwa Trading Enterprises

  • U.A.E Dubai Mall

  • Senior Sales Executive

    • Apr 2009 - Mar 2012
    • U.A.E Dubai Mall

     .• The key performance area will be store sales, compliance to brand in store visual merchandising, maintaining cost and stockless control, people management and development and compliance to in-store administration.• Deliver high levels of motivation and development to a diverse team whose first language is not English whilst ensure individual and store compliance with all company regulations and procedures.• Decide on store layout, stock positioning, visual enhancement, availability management. Recommend brand feedback, customer requests, and in-store promotions.• Drive highest possible standards of in-store visual impact. Apply and maintain guidelines and standards for visual presentation and store appearance.• Decide form of implementation of stockless controls; recommend areas of focus and changes in processes used within the store.• Promote the highest standards of in- store training including weekly communication, daily de-briefs, product knowledge and on the job coaching. Promote a positive learning environment within the store. Should ensure that the store is fully compliant with all required administrative procedures according to company guidelines. Printing X-report and Z-report at the end of the day and submitting it to the store manager.