Experience

• 

  Metro Business Systems, Inc.

  • United States
  • Computer Hardware Manufacturing
  • 1 - 100 Employee

  • Division Manager

    • Dec 2018 - Present

    Delegate tasks, train and supervise employees during preparation and fulfillment of outgoing orders; including the upgrade, repair or replacement of hardware and software on devices.Compose and implement effective procedures in the off lease division of the company.Large scale imaging of PCs.Troubleshooting and fixing all on site and remote end user technical difficulties.Audit and manage all off lease inventory.

  • Department Manager

    • May 2017 - Dec 2018

    Responsible for all technician duties.Accepted and organized returned inventory.Identified, documented and reconciled inconsistencies.

  • Technician

    • Feb 2017 - May 2017

    Tested all incoming inventory.Diagnosed and retrieved necessary replacement parts to fix hardware, software and/or cosmetic issues.Restored devices to sellable condition.

• 

  Pound Ridge Golf Club

  • Assistant Golf Professional

    • Apr 2012 - Feb 2017

    Oversaw opening/closing procedures.Managed indoor/outdoor staff and operations.Booked and ran tournaments.Instructed personal clients to improve golf performance.Performed any duties necessary when understaffed.

  • Indoor Operations Associate/Head Cashier

    • Apr 2011 - Mar 2012

    Serviced customers: made appointments, assisted options and checked out retail sales and bookings.Balanced shop and bar registers.Calculated and executed daily deposits and daily employee cash tip outs.Recorded daily sales and rounds.

  • Outdoor Operations Associate

    • May 2010 - Mar 2011

    Instructed and enforced course rules.Greeted customers, collected payment and organized carts and clubs prior and post rounds.

• 

  Unilever

  • Shipping Receiving Specialist

    • May 2010 - Sep 2010

    Received, documented and organized all incoming packages.Identified and safely stored hazardous materials.

• 

  Investors Capital Management, Inc.

  • New York, NY

  • Lead Cultivator

    • Jun 2009 - May 2010
    • New York, NY

    Connected licensed brokers to potential clients through various provided materials and cold calling.

• 

  Pitney Bowes

  • Tester

    • Mar 2009 - Jun 2009

    Tested unreleased hardware and software.Created a variety of conditions to identify potential issues and reported findings.

• 

  Connecticut Tank Removal, Inc. (CTR)

  • Field Technician

    • Jun 2008 - Mar 2009

    Provided secure removal of hazardous materials.Tested and cleared effected areas.Held required certificates, such as: HAZWOPPER, DOT Hazardous Waste Transportation, CPR, and Confined Space Entry and Rescue.

• 

  Choice Pet Supply

  • Sales Associate

    • Jun 2007 - Jun 2008

    Provided customer service, fulfilled special orders and educated customers on pet health and wellness.Cared for and maintained in store pets.Received packages, restocked and controlled inventory.

• 

  Paneless Window Treatments

  • Fairfield, CT

  • Executive Assistant

    • May 1999 - Aug 2007
    • Fairfield, CT

    Set up networking and file sharing for all company desktops, laptops and handheld devicesReceived, organized and labeled all incoming product.Delivered materials to contractors and clients.Diagnosed and fixed IT issues.Entered data, reconciled invoices and filed.