Experience

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  Family Works

  • United States
  • Individual and Family Services
  • 1 - 100 Employee

  • Executive Director

    • Jan 2015 - Present

    • Lead non-profit organization, enhancing staff productivity, and reducing overhead costs while maintaining a $1,500,000 annual budget• Developed agency-wide performance appraisal process, resulting in improved performance, as measured by staff retention rates and promotions• Created annual training program, enhancing professional development, as quantified by internal performance metrics• Implemented employee and volunteer recognition program, resulting in increased staff satisfaction, as measured by engagement surveys • Developed recruitment and retention strategy, increasing talent pool, as measured by turnover rates

  • Associate Director

    • Mar 2014 - Dec 2014

    • Researched and executed employee benefits program, improving employee satisfaction, as evaluated through exit interviews• Implemented donor relations and communications strategies, increasing donor retention and donation revenue

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  If Given A Chance

  • Napa, California, United States

  • Consultant

    • Jan 2013 - Jan 2014
    • Napa, California, United States

    • Directed financial and operational aspects of the Foundation, ensuring adherence to the budget, and implementation cost-saving measures• Increased community awareness of the Foundation and its impact through targeted publications, presentations, and social media outreach, resulting in a rise in...

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  Mentis: Napa's Center for Mental Health Ser...

  • Napa, California, United States

  • Deputy Director

    • Oct 2010 - Jan 2013
    • Napa, California, United States

    • Developed and implemented agency’s inaugural fund development plan, leading to increased grant revenue, as evident by fiscal reports • Responsible for agency's first marketing plan, resulting in a positive return on investment for promotional opportunities, as conformed by increased brand a...

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  Child Start Inc. Head Start

  • Napa, California, United States

  • Program Manager

    • Aug 2004 - Oct 2010
    • Napa, California, United States

    • Ensured comprehensive Head Start program delivery, increasing child enrollment and parent satisfaction as measured by customer surveys • Supervised senior managers and field staff, fostering collaborative efforts that resulted in an increase in operational efficiency, and a reduction in insubor...

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  Lincoln Child Center

  • Oakland, California, United States

  • Program Manager

    • Aug 1994 - Aug 2004
    • Oakland, California, United States

    • Managed programmatic operations and fiscal oversight of school and home-based mental health programs in Contra Costa and Alameda County, leading to a 50% increase in program expansion, as indicated by demographic reports • Established collaborative partnerships with the Pittsburg, Mt. Diablo, a...