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MD

Michael Davis

Supervisor at QualVoice
Intro Book
Results-driven professional with extensive experience in customer service, leadership, and management.
  • Claim this Profile
Location
Baltimore, Maryland, United States, US
Skills
  • Customer Service
  • Leadership
  • Customer Satisfaction
  • Team Building
  • Microsoft Office
  • Show all
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Bio

Generated by
Topline AI
Michael Davis is a seasoned professional with 20+ years of experience in customer service, leadership, and management. He has worked in various roles, including Supervisor, Small Business Owner, Field Technician, Project Manager, Sales Manager, and Lead Technician. He holds a degree in Computer Hardware Technology/Technician and Computer Technology from Computer Learning Center and Northwestern High School.

Experience

  • QualVoice
    • Washington DC-Baltimore Area
    • Supervisor
      • Feb 2021 - Present
      • Washington DC-Baltimore Area

  • Premera Communications LLC
    • Rincon, GA, United States
    • Small Business Owner
      • Jan 2020 - Present
      • Rincon, GA, United States

      Specializing in Fiber Optics Services

  • CAPE FEAR UTILITIES LLC
    • Aiken, South Carolina, United States
    • Fiber Optic Splicer
      • Feb 2021 - Nov 2022
      • Aiken, South Carolina, United States

  • Time Warner Cable
    • Hilton Head Island, South Carolina
    • Field Technician
      • Mar 2019 - Jan 2020
      • Hilton Head Island, South Carolina

  • POSabilities, Inc.
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Project Manager
      • Jan 2016 - Jan 2020

      • Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers• Install and integrate new server hardware and applications• Keep an eye out for needed updates• Support and administer third-party applications• Ensure network security and connectivity• Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses• Set up user accounts, permissions and passwords• Resolve problems reported by end user• Define network policies and proceduresResearch and make recommendations on server system administration

    • Field Technician
      • Apr 2015 - Jan 2016

  • AutoZone
    • Crofton, Maryland
    • Sales Manager
      • Dec 2013 - Feb 2015
      • Crofton, Maryland

  • CUI Communication llc
    • Arlington, Virginia
    • Lead Technician
      • Apr 2010 - Apr 2011
      • Arlington, Virginia

      Comcast Cable Contractor

  • Tri-Coastal llc
    • Crofton, Maryland
    • Install Technician
      • Jun 2009 - Mar 2010
      • Crofton, Maryland

      Comcast Cable Contractor

  • Intact Technology
    • Washington D.C. Metro Area
    • Public Sector Account Executive
      • Mar 2007 - Mar 2008
      • Washington D.C. Metro Area

      Government Contracts

  • Advocate Mortgage Group
    • Baltimore, Maryland
    • Sales Manager
      • May 2006 - Dec 2007
      • Baltimore, Maryland

      Mortgage Broker

Education

  • 2014 - 2014
    Train Ace
    Computer, Computer Hardware Technology/Technician
  • 1998 - 1999
    Computer Learning Center
    Computer Technology, Computer Technology
  • 1995 - 1997
    Northwestern High School
    General Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer Hardware”

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