Experience

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  Apollo Managing General Agency

  • Richardson, Texas, United States

  • Casualty Claims Manager

    • Feb 2021 - Present
    • Richardson, Texas, United States

• 

  Diamond Specialty Insurance

  • Dallas, Texas, United States

  • Director of Claims

    • Nov 2018 - Feb 2021
    • Dallas, Texas, United States

• 

  21st Century General Agency, Inc.

  • Richardson, Texas

  • Director of Claims

    • Aug 2015 - Aug 2018
    • Richardson, Texas

    8/2015 – 8/2018 21st Century Managing General Agency, Richardson Texas. Director of Claims Manage a start-up claims operation for a Texas non-standard auto MGA. Hiring and oversight of staff, initiate claims standards and processes, and assist with matters involving underwriting, fronting and reinsurance carriers, and system development and training.  Oversee all claim staff hiring, training and supervision, and manage the technical claims processes from loss reporting to resolution. Additionally, I am responsible for the oversight of all coverage issues and resolution of same, policy interpretation, UM/UIM and excess determination, and manage all company litigation matters, as well as the retention and oversight of counsel.

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  AmWINS Specialty Auto

  • Richardson, Texas

  • Director of Claims

    • Jun 2009 - Apr 2015
    • Richardson, Texas

• 

  Laidlaw International, Inc. / First Group America

  • Arlington, Texas

  • Director of Claims / Asst. Director of Claims

    • Feb 2002 - Jul 2008
    • Arlington, Texas

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  TIG Insurance Company

  • Irving, Texas

  • Corporate Claims Analyst

    • Jan 1995 - Feb 2002
    • Irving, Texas