Experience

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  Smile Fundraising Ltd

  • Fundraising Manager

    • Aug 2019 - Sep 2020

    Set up new office from scratch recruiting a team of circa 18 fundraisers for multiple charities promoting regular giving and lottery on both D2D and Venue.

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  Concept Promotions Ltd

  • National

  • Managing Director

    • Apr 2019 - Aug 2019
    • National

    Set up along with my business partner a marketing agency with two channels - fundraising teams for two national charities both door to door and private sites and a sales team selling funeral plans at pre-booked appointments and events UK wide. Dealt with all aspects of setting up a business from scratch, processes, regulatory bodies, recruitment and websites. Prospecting both face to face and on the phone with charities, businesses and the public. ‘coal face’ role dealing with all aspects of running a small business from admin through to corporate presentations.

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  BRC Promotions Ltd

  • Regional Sales Manager

    • Aug 2018 - Mar 2019

    Responsible for the rostering and day to day management of 30 professional fundraisers across the north of the country including Scotland.Recruitment, training and development of self-employed fundraisers including performance improvement plans, 1-2-1s and field observations. Compliance with Fundraising Regulator and Gambling Commission rules.

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  CoverMyWheels

  • National Sales Manager

    • Jan 2018 - Jul 2018

    Reporting directly to the Director of sales and operational support my responsibilities included recruitment, training and daily management of Sales Managers. Developing the role and overseeing the recruitment of self-employed Business Development Consultants to meet target in line with business objectives. Implementation of policy and process where required to ensure consistent working practices, FCA compliance and to aid the smooth and rapid expansion of the team.Set up a professional sales training course for SMs and BDCs produced course materials from scratch.

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  British Red Cross

  • Central

  • Regional Development Manager

    • Apr 2017 - Jan 2018
    • Central

    Reporting to and deputising for the In-House F2F Fundraising ManagerAccountable for the delivery of cost effective and timely execution of the in-house fundraising programmeRecruitment, training, development and retention of Fundraising Managers, setting and monitoring management targets and objectivesResponsible for all areas of fundraiser, team leader and fundraising manager management, including recruitment and selection, coaching and development, performance management and disciplinary actionsPlanning and developing the expansion of the regional in-house fundraising team including development of a venue base to support a team of fundraisers from scratchManaging income and expenditure budgets, KPIs, CPA, ROIDevelopment and management of strategy, plans and budget

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  RAC

  • United Kingdom
  • Vehicle Repair and Maintenance
  • 700 & Above Employee

  • Area Sales Manager

    • Jul 2014 - Mar 2017

    Reporting to the National Sales Manager and responsible for the running of a self employed remote sales team currently comprising of 24 Venue agents.Accountable for the delivery of core product and cross sell targets within the West Midlands in a challenging marketplaceRecruitment, training and development including performance improvement plans, 1-2-1s and field observations.Venue negotiation, booking and compiling a roster of booked venues for each agentBrand and FCA complianceACHIEVEMENTS 2015/16Produced highest revenue and gross units nationally in 2015Ambassador awards Nominee 2015 - Sales Professional of the yearSeconded: Manager for South Wales from April to August 2015 and January 2016 - October 2016 in addition to West MidsSeconded: Divisional Manager - South UK.

  • Direct Sales Agent

    • Oct 2013 - Jul 2014

    Responsible for the sale of RAC membership products in shopping centers, motorway service areas, town centers, markets and showsAchieve agreed sales volumes through the use of professional sales techniquesCompletion of paperwork to FSA standardsMaintaining own sales administrationWorking to a roster from home with little supervisionHandling existing members enquiries & complaints

  • Direct Sales Team Leader

    • Oct 2011 - Sep 2013

    Responsible for a team of up to 24 self-employed sales agentsRunning the team in the absence of the managerProducing rosters and booking venuesCoaching sales skills in the fieldMotivating agents to over achieveLiaising with HR to ensure recruitment in required areas, conducting interviewsCompleting agent observations to FCA and RAC standards

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  The Automobile Association

  • Direct Sales Team Leader

    • Dec 2009 - Oct 2011

    Producing rosters for a mixture of 14 employed and self- employed agents within a fixed budgetNew site acquisitionAchieving agreed sales volumes on a team basisSupervision of 14 sales agents on a daily basisPlanning and developing staff recruitment, reviewing the performance of staff, identifying training needs and planning training sessionsRecording statistics and performance levels, monitoring KPI'sPlanning for and managing changeCoaching sales skills both in the field and in the classroom

  • Direct Sales Agent

    • Dec 2007 - Dec 2009

    Responsible for the sale of AA membership products in shopping centers, motorway service areas, town centers, markets and showsAchieve agreed sales volumes through the use of professional sales techniquesCompletion of paperwork to FSA standardsMaintaining own sales administrationWorking to a roster from home with little supervisionHandling existing members enquiries & complaints

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  RAC

  • Direct Sales Agent

    • Mar 2007 - Nov 2007

    Commission only roleResponsibilities as per AA Sales Agent role above