Experience

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  Trade Me

  • Senior Test Analyst

    • Nov 2016 - Present

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  Bauer Media Group NZ

  • Senior Test Engineer

    • Mar 2015 - Nov 2016

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  Eltanin LTD

  • Auckland

  • Cafe Owner and Managing Director

    • Mar 2011 - Jul 2012
    • Auckland

    Espresso Workshop EpsomOwned and managed cafe. Performed all front house and administrative tasks. Managed, hired, and trained staff. Managed stock and business matters. Handled food, created all beverages and barista coffee.· Improved staff efficiency and customer flow by reprogramming the cashier machine to include new functions which improved the flow of taking orders and reduced potential mistakes made when taking orders.· Re-structured the cashier machine database to facilitate future programming of the machine.· Improved staff efficiency and effectiveness of staff training by simplifying and improving effectiveness of certain tasks, re-arranging work flow and surroundings, and clearly defining roles.· Providing an atmosphere for staff input and contribution to work processes by allowing staff to be creative with the way they performed tasks.· Improving and maintaining staff morale and work satisfaction with a change in management atmosphere and mediation of disputes, in turn improving customer impression and satisfaction.· Increasing customer satisfaction by introducing new products and services.

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  Auckland Transition Agency

  • Auckland

  • Quality Assurance Test Consultant

    • 2010 - 2010
    • Auckland

    · Joined team at critical time when software tools, human, and time resources were low and worked with existing team to deliver quality testing of citrix service.· Worked closely with a tight team of citrix engineers, business analysts, and other test consultants to deliver project on time.· Speedily familiarised with the citrix project and system usage and began preliminary testing within the first week of joining the project.· Created test scripts from ground up for a large variety of software provided by the citrix system.· Worked with improvised testing tools using limited software resources andcontinued to make contributions in improving and innovating reporting and testing methods.· Worked with the testing team to help introduce test methodology and concepts to engineers in order to set up a uniform process and delivery schedule.

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  Symantec Corporation

  • Auckland

  • Quality Assurance Engineer

    • 2005 - 2009
    • Auckland

    · Performed and logged QA testing on GSS product during development life cycle in order to recognise defects and improve quality.· Collaborated closely with developers and provided usage feedback during the development of new features.· Maintained hardware database to keep track of large hardware inventory in QA.· Planned new test strategies and reviewed/improved old plans in assigned areas of the product to ensure coverage of testing during main projects.· Created automated tests to run product in four different platforms (DOS, Win32, Win64, Linux) using a combination of Python and Vbscript.· Set up and maintained the performance test machine to help compare efficiency of own product against competing products.· Discussed and introduced concepts from my own thesis on Usability to the rest of the team in aim to include more usability consideration in QA testing.· Worked directly with customers to help resolve product issues after product release.· Worked as part of the team to survey and ultimately introduce Linux as a supported environment in the GSS product.· Contributed in discussions as part of the voluntary health and safety committee to ensure health and safety guidelines are met within the premise.