See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

MB

Michael Boyd

Banquet Manager at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Manchester Grand Hyatt San Diego</span>
Intro Book
Michael Boyd, a seasoned hospitality professional with 19 years of experience, holds a Bachelor of Business Administration degree, and has expertise in food and beverage management, event planning, and hotel operations, with a strong background in leading teams and driving exceptional guest experiences.
  • Claim this Profile
Location
San Diego, California, United States, US
Languages
  • Conversational Spanish -
Skills
  • Food And Beverage
  • Banquets
  • Hotels
  • Hospitality
  • Hospitality Industry
  • Show all
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI
Michael Boyd is a seasoned hospitality professional with extensive experience in managing banquet operations. He has held various leadership roles, including Banquet Manager at Manchester Grand Hyatt San Diego and Hilton Garden Inn, where he successfully supported the management of banquet operations budgets and oversaw staff training and development. Boyd has a proven track record of delivering exceptional guest service results and has demonstrated strong problem-solving and customer/associate relation skills. He has also managed large teams, including up to 50 employees at Four Seasons Hotels and Resorts. With a Bachelor of Business Administration degree from National University, Boyd has a solid foundation in human resources management. He is fluent in conversational Spanish and has a strong understanding of the hospitality industry.

Experience

  • Manchester Grand Hyatt San Diego
    • Greater San Diego Area
    • Banquet Manager
      • Jan 2005 - Present
      • Greater San Diego Area

      • Achieved 93% Guest Satisfaction Survey results in 2011 &amp; 2012 which was in the Top 1% of the Manchester Grand Hyatt hotel performance and Top Tier of large Hyatt Convention Hotels in North America.• Department Head of Banquet Foods and Beverage Department. • Responsible for...

  • Hilton Garden Inn
    • Greater San Diego Area
    • Banquet Manager
      • Aug 2003 - Dec 2004
      • Greater San Diego Area

      • Hired, trained, developed, and managed staff through effective coaching and team building skills.• Successfully supported the management of the banquet operations budget to meet and exceed budget expectations.• Responsible for annual and 90-day employee performance reviews. ...

  • La Costa Limousine
    • Greater San Diego Area
    • Limousine Driver
      • Nov 2002 - Oct 2003
      • Greater San Diego Area

      • Insured highest level of customer and client service by consistently providing prompt, knowledgeable and courteous service.

  • Four Seasons Hotels and Resorts
    • Greater San Diego Area
    • Guest Services Assistant Manager/Conference Set-up Manager
      • Aug 1997 - May 2002
      • Greater San Diego Area

      • Responsible for scheduling and supervising up to 50 employees.• Coordinated client request to insure complete satisfaction.• Served as a liaison between guest service, sales and marketing department to meet optimum levels of service standards. • Proven ability to maintain department’s...

  • La Costa Resort and Spa
    • Greater San Diego Area
    • Banquet Supervisor
      • Apr 1986 - Jun 1997
      • Greater San Diego Area

      • Responsible for scheduling and monitoring 35 houseman staff.• Professionally handled client complaints to a satisfied resolution.• Trained newly hired employees to facilitate excellent customer relations.• Proficiently processed client request to meet client and companies goals of satisfaction.

Education

  • National University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles