Okay, let’s tackle this. So Michael has a broad skill set that includes data analysis, business process improvement, and customer service. He has experience in the energy industry, which is a specific niche. Location is Baltimore, MD, which is a mid-sized city. According to various sources, data analysts and business process improvement specialists in the energy industry can charge around $100–$150 per hour. Considering his skills and experience, I’d estimate his rate to be around $120 per hour, which is slightly below the industry average. However, this is just a rough estimate and may vary based on various factors such as company size, industry segment, and specific job requirements.