Experience

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  Medford Wellington Service Co

  • Apprentice Electrician

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  Medford Wellington Service Co

  • Medford, MA

  • Apprentice Electrician

    • Jul 2011 - Present
    • Medford, MA

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  The Guardians Online Gaming Community

  • Guild Master/Webmaster

    • Jan 2002 - Mar 2013

    Provided leadership, guidance, and support to division leaders in order to facilitate the accomplishment of goals in line with the community mission statement.Coordinated programmers and graphic artists to generate and direct website content.

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  Department of Revenue, Collections Bureau

  • Tax Examiner II

    • Dec 2007 - Jul 2011

    Review assigned cases to determine accuracy of assessments.Organize caseload to maximize productivity.Communicate with taxpayers via written and oral communication to secure a resolution to the case using legal action if necessary.

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  Oxford International

  • Account Manager

    • May 2007 - Dec 2007

    Dealt directly with clients as their single point of contact.Educated clients on the Oxford Process and responded immediately to their needs.Maintained records of client's goals and organizational charts to effectively manage project needs.

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  Saint Anselm College

  • Resident Assistant

    • Mar 2005 - May 2006

    Resolved Conflicts between residents.Documented violations of school policies.Gave general advice to residents about college resources.

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  Collegiate Entrepreneurs

  • Branch Manager

    • Sep 2004 - Jul 2005

    Responsible for maintaining a painting branch in and around North Reading.Recruited, interviewed, hired and trained employees.Interacted with customers, from the marketing phase through job completion.Successfully produced $20,000 in business.